Tuesday, September 18, 2012

Ryanair abandons passengers in Rijeka

Ryanair flight departs without passengers from Rijeka
Ryanair is in the headlines again for the wrong reasons and this time passengers from Croatia have been affected. Last Friday, the no frills airline informed passengers it was cancelling its morning flight from Rijeka to Stockholm Skavsta Airport due to strong winds. Little did passengers know that the aircraft departed two hours later to the Swedish capital empty, leaving them stranded in Rijeka. Understandably, passengers were extremely frustrated. “I never thought they would behave this badly. We knew we were travelling with a budget airline but we never thought they’d leave us behind”, passenger Mirva Axelsson said.

Ryanair did not provide alternatives for the stranded passengers, leaving them to find their own way out of the country, made more difficult by the lack of internet connection at the terminal. Some passengers were forced to take a taxi to Trieste, where they caught a train to Treviso and finally went by plane back to Sweden. Passengers spent up to a thousand euros to find alternative transport to their final destination, money Ryanair is refusing to compensate. The Swedish Consumer Agency, Konsumentverket, has slammed Ryanair for its conduct last Friday. It says the airline was required to offer help with finding passengers alternative transport and provide them with food and accommodation.

Passengers booked on the Ryanair flight to Stockholm were mostly Swedish tourists who had spent their holiday in Croatia. The news comes after it was reported that up to 28 Ryanair flights made emergency landings due to fuel shortages, a result of their cost cutting approach to load the least possible amount of fuel onto their aircraft. The Irish and Spanish authorities have launched an investigation into Ryanair’s practices.

27 comments:

  1. Why didn't Croatia Airlines offer a way home for these passengers? It would have been a good marketing trick to increase its brand awareness in Sweden.

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    1. Good piont. It would be a bingo for Croatia.

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  2. ..Their presence in nordic world is nonexistent. Their specialize in FRA/MUC.

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    1. LOL! Good one. Well they could have routed the passengers via their mother's hubs.

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    2. :D They had no time to ask permission from LH to operate the flight...but LH decided instead that they should better fly Venice-Frankfurt-Stockholm, as for why to give to OU the benefit of the marketing trick...

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    3. RyanAir is actually quite present in Scandinavia. NYO south of Stockholm derives most of its traffic (2.5m) from RyanAir

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    4. Zrak, which airport are you based at?

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  3. OT. Did they welcome Air Ones flight this morning at BEG? Does anybody know something?

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  4. Yupp, there were officials from both Alitalia and the Italian embassy.

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  5. could you make it possible to enlarge the archive pix at top left of your site. I am sure if we could see the faces of the flight attendants in todays pic, we would see that they are both still flying..................

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    1. You can see all the vintage photos (enlarged) on the EX-YU aviation Facebook page here http://www.facebook.com/home.php?#!/media/set/?set=a.337202652994757.78482.142924325755925&type=3. The photo that is on the site during the week is available on Facebook every Saturday evening.

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    2. Heavens I was thinking about the same!

      I can swear I saw one of those two pushing the trolley last time I sat in one of those vintage B733s!

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  6. Any news on the flight from Baku arriving to BEG this morning?

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  7. "Since the bankruptcy of Malev Hungarian Airlines on the 3rd of February 2012, Wizz Air can be considered as being the flag carrier of Hungary." - Wikipedia

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  8. FC Neftci is arriving from Baku to BEG to play vs. PFC in LE

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  9. OT: http://www.oslobodjenje.ba/ekonomija/buraq-air-novi-partner-bh-airlinesa

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  10. The reputation of the company is getting worse and their safety on board is in doubt lately.

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  11. Ryanair should squeeze 600 pax in one single
    737 plane...
    at least prices would go further down!

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    1. Well they can remove the toilets to accommodate more seats and then they can also offer people to fly with the luggage, of course for a cheaper fare.

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    2. I love your comment...
      6:57 AM

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  12. Burek Air is new partner of B&H...

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    1. And Air B&H will be rebranded as Sarajevski Burek Air.

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    2. Free yogurt if you buy return ticket! :P

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    3. Hahahah and they will bbq some cevapi in the back of the plane for a special price of €5.

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    4. MMMMh...delicious !
      I will then only flying them.
      Mujo will be pilot and Haso copilot !

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  13. Lmaooooooo sarajevski burek air lollll I'm in tears

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