Jat cabin crew member insulted and humiliated online
Jat Airways cabin crew are outraged after an audio recording of one of their colleagues making a passenger announcement surfaced on the Internet. The recording, made on November 30 on a flight from Belgrade to Milan, entitled “Jat - when we drink, we drink! But really”, insinuates that the purser making the pre flight safety announcement, Snežana Živković (pictured above), is intoxicated due to her slurred speech. The recording, which appeared on the Internet on Saturday, has been listened to over 10.000 times and shared on social media sites such as Facebook and Twitter, with insulting comments directed at both Ms. Živković and Jat Airways. Commentators note that drunken cabin crew work on board Jat’s planes and that they can “barely stand on their own two legs”.
However, the twist to the tale is far from amusing. After Serbian media began reporting on the “funny” recording, Ms. Živković revealed that her minor speaking difficulties are a result of a horrific car crash several years ago when she was badly injured and lost the power of speech and the ability to write. “I don’t know what I did to deserve this? After a long and difficult battle, I managed to regain my speaking and writing abilities”, Ms. Živković says. She strongly denied claims that any Jat cabin crew member would ever work under the influence of alcohol. “When my vocal chords get tired I have some speaking difficulties and that is why I sound like that on the recording”. The Union of Jat Airways Cabin Crew Members condemned the recording, asking, “Who could find something like this funny? This is a public humiliation of a brave and hardworking professional. We suggest the media check what they publish”. Snežana Živković has been with company for 34 years.
Last night, the individual who posted the audio recording apologised. “Ms. Živković I’m sorry! I’m sorry I hurt you and I’m sorry I thought you were drunk. I’m sorry you have been a victim in all of this. I’m sorry that negligence, corruption and a lack of clear vision has brought Jat to the brink of collapse, a company which didn’t even stand up to defend you. I’m aware of the numerous failed attempts to transform the once mighty Jat and of its resources being wasted, its timeworn aircraft, passengers harassed while both crew on the ground and in the air are humiliated”. The passenger extended his support to Ms. Živković. “I look forward to my next flight with you”, he concludes.