|Air Serbia rolling out on board Internet, phone calls and new Belgrade lounge|
Air Serbia has announced the launch of wireless Internet access on board its Airbus fleet and the opening of a dedicated business class lounge at Belgrade Nikola Tesla Airport. Both product developments will be rolled out during the second quarter of the year. Air Serbia’s CEO, Dane Kondić, says, “I am proud to announce that we will be introducing Internet connectivity across our Airbus fleet. Air Serbia ‘Wi-Fly’ will enable Internet access on board our flights, with services accessible via personal WLAN/Wi-Fi equipped devices, such as laptops, tablets and smart phones”. In addition to Internet connectivity, Air Serbia’s ‘Wi-Fly’ will enable free content streaming which will feature new release movies, popular TV programs, and a variety of music.
Passengers will also have the opportunity to access mobile telephone services, allowing for voice calls, SMS and MMS messaging while airborne. A growing number of European carriers offer Wi-Fi Internet access on board a select number of their aircraft. Some of them include British Airways, Lufthansa, Air Berlin and Turkish Airlines. The product is widely available in the United States as well as the Middle East, with Air Serbia’s part-owner Etihad also offering the service on selected routes. The Serbian carrier becomes the first in the former Yugoslavia to offer in-flight Internet access, content streaming, telephone calls and messaging.
Air Serbia will also open a dedicated business lounge at Belgrade Nikola Tesla Airport. The facility will cover an area of 400 square metres and will be located between gates A4 and A5. “The lounge will deliver a brand new and enhanced experience for guests travelling business class or holding Etihad Guest Silver, Gold or Platinum status”, Mr. Kondić says. The lounge will have the capacity to accommodate up to eighty passengers and will include a reception, bar, dining area with self-service buffet, lounge seating, dedicated VIP area, prayer room, shower facilities and a business centre. “The design will be contemporary yet remain uniquely Serbian, incorporating all the branding elements of Air Serbia”, the CEO notes. He adds, “Another unique feature of our lounge will be dedicated Guest Relations Ambassadors, who will provide additional help for those guests requiring assistance to get to their flights”. Belgrade Airport currently features a single business class lounge shared jointly by all airlines flying in to the Serbian capital. “Indeed, these are exciting times for Air Serbia and these innovations will only serve to reinforce our position as the region’s leading airline”, Mr. Kondić concludes.