Air Serbia schedules Sabre switch

NEWS FLASH


Air Serbia will upgrade its core systems to the Sabre technology platform on April 22. The development will see Air Serbia move to a single, connected platform for passenger reservations, check-in and boarding, and all other critical airline operations including flight operations and network management. In addition, the airline will implement Sabre’s airport technology to enhance the service offered by Air Serbia Ground Services at Belgrade Nikola Tesla Airport. By migrating to Sabre’s software, Air Serbia will be able to streamline daily operations, reduce operating costs, strengthen revenue generation and retailing, and drive more ancillary revenue opportunities, enabling it to provide passengers with a more personalised service. Air Serbia's CEO, Dane Kondić, said last week, "It will make the whole system work much more efficiently and it will save us a lot of money in the longer term. It will enable us to do a lot more things that we haven't been able to do. Today, all airlines, whether they are full service, somewhere in the middle, or at the other end of the low cost spectrum, are all selling bags, and selling seats, monetizing certain things that we call ancillaries, that we can't do and that we haven't been able to do and I know people have been critical of us for not offering fares without bags for example. They are the things that are tangible, that people will be able to see". He noted, "There will also be far more seamless interlining between us and our partners and other airlines. It's not something people will see too much of but internally, for the company, it will be a massive step-change". Some of the airlines which utilise the Sabre system include Etihad Airways, Aeroflot, Alitalia, Aeromexico, Alaska Airlines, jetBlue, Volaris, Ethiopian Airlines and Vietnam Airlines, to name a few. In 2014, Air Serbia switched to the new SabreSonic Check-in system at Belgrade Airport, which was the first phase of the entire transition which will be completed later this month.

Comments

  1. Anonymous15:08

    What were they using until now?

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    Replies
    1. Anonymous15:13

      Amadeus

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    2. Anonymous15:31

      Which version? Is it worse?

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    3. Anonymous15:36

      Why do you always go for the absolute negative? Why would it be worse? They are going to use the system which is used by all Etihad partners and will give passengers much more options when booking tickets.

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    4. Anonymous15:45

      Well, that is why i'm precisely asking, not because i'm assuming it's worse, just questioning reasons for change. God, you're really running paranoia.

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    5. Anonymous15:46

      The reasons are provided by the CEO in the text.

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    6. Anonymous16:07

      Those reaons are not enough to justify the change alone, since a different version of the Amadeus platform could perform the same if not better.

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    7. Anonymous16:10

      "If not better". Yeah I picked where you were going with this right from the start. It's used by all Etihad Partners and was announced years ago.

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    8. Anonymous17:42

      You know where i was going? Obviously not cause you are hitting your head against the wall like a perrot. I was questioning if there were any reasons for change except those and whether the same was possible within Amadeus. So now would you please kindy s.u. Thank you.

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    9. Anonymous22:51

      Anon at 4.07pm... do you think the people who make these decisions do so on a whim ? ofcourse they don't.

      Amadeus and Sabre are much of a muchness - so the decision ultimately comes down to the commercials and the deal being offered.

      In making the decision to switch, you can bet any amount of money that the deal being offered by Sabre was far more compelling commercially, than was the offer from Amadeus.

      trust me, it's not a question of which system is better or more amazing, rather, which company is giving you a better deal than the other

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    10. Anonymous22:53

      I'm not an expert, but what they were using was so incompatible with other EAP and EY itself that they couldn't even register frequent flyer status of their own passengers. When entering the BEG lounge they sometimes ask "what is your status?", while at the outstations I always have to show the actual FF card as "EY Guest" translates to no status...

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  2. Anonymous15:19

    Good progress. What system is JU currently on?

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    Replies
    1. Anonymous15:20

      Sorry. Just saw above.

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  3. Ethiopian Airlines and Vietnam Airlines are mentioned twice in the last paragraph

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  4. Anonymous17:27

    Wow, this Sabre sounds like a magic wand!

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  5. Big day! I hope everything goes smoothly!

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