Air Serbia handles over four million passengers


Air Serbia welcomed its four-million passenger of the year yesterday, marking the first time the carrier has handled the figure since its predecessor JAT Yugoslav Airlines in 1988. It also represents the third-best result by a Belgrade-based carrier. Air Serbia’s CEO, Jiri Marek, noted, “Despite the numerous challenges we faced, we managed to achieve very high growth and carry over four million passengers in one year for the first time since [rebranding in] 2013. This number will be even higher by the end of the year, which is something we are very proud of. Looking at the national carrier’s entire 97-year-long history, passenger traffic was highest in 1987 and 1988. In both cases, over four million passengers were carried”.


Air Serbia attributed the result to its business strategy and expansion of its network throughout 2023. The company said, “Air Serbia’s success is the result of a carefully devised business strategy, which entailed expanding the destination network, upgrading and expanding the fleet, as well as reinforcing cabin and flight crew. In 2023, the national airline launched 23 new destinations, among which was Chicago, the third long-haul destination and the second one in the US, which especially stands out. The Serbian national carrier operated close to 43.000 scheduled and charter flights in 2023. Next year, Air Serbia plans to develop its fleet and the destination network even further”.

Air Serbia and its predecessors busiest years 


JAT, as Air Serbia’s predecessor, saw its busiest year was in 1987, when it handled 4.531.000 passengers. Of those 2.225.000 were welcomed on domestic flights. Although JAT’s total passenger count fell by just under 1% in 1988, the decline was solely due to a 6% decrease in passengers on domestic flights (2.109.000 travellers), while a record was achieved on Euro Mediterranean operations (2.003.000 passengers), as well as a long-haul flights (379.000 travellers). Furthermore, in 1988 the carrier uplifted a record volume of cargo - 43.081 tonnes. In the years that followed, both passenger numbers and cargo fell progressively. The crisis began in 1989, when declining living and social standards, high inflation and politics affected the aviation sector. The political unrest in China, and the forced closure of the Yugoslav consulate and subsequent expulsion of diplomats in Sydney, Australia following the shooting of a teenager who entered the consulate grounds during a Croatian independence demonstration significantly affected passenger numbers on the two markets. Operations were also influenced by internal issues which started to arise at the company, including issues over the introduction of a new reservation system and flight delays. As a result, the airline and its subsequent successors never managed to handle over four million passengers again, until this year.



Comments

  1. Anonymous09:01

    Next year it will be a record breaking one

    ReplyDelete
    Replies
    1. Anonymous16:07

      Any news on the third A330?

      Delete
  2. Anonymous09:02

    Congratulations. I'm guessing that will be 4.1 million by the end of the year?

    ReplyDelete
    Replies
    1. Anonymous09:10

      4,2

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    2. Anonymous10:34

      Warp 5.1

      Delete
    3. Anonymous10:37

      ^ huh?

      Delete
    4. Anonymous10:47

      4.6 - it will be a busy couple of weeks. My family will be contributing to 5 of those passengers next week - special thanks to the INI cheap seats as well as the ability to use Star Alliance points JU flights.

      Delete
  3. Anonymous09:02

    Bravo, they should improve their cabins again

    ReplyDelete
    Replies
    1. Anonymous09:37

      They seen not to care about these details. Their moto is to transfer you from A to B and you are lucky if you get that accomplished as per announced flying schedule.

      Delete
    2. Anonymous10:05

      ит is not always improving but the most important is maintaining and that is in my opinion their weakest point! Same everywhere else in the city, they deliver a brand new and nice construction and after a few years it looks like a ruin as nobody is maintaining it.

      Delete
  4. Anonymous09:03

    Wow love the history part too

    ReplyDelete
    Replies
    1. Anonymous09:05

      +1

      Delete
    2. Anonymous09:05

      Any idea what happened in 1979 and why it was so strong?

      Delete
    3. Anonymous09:14

      Surprsing 1984 isn't on the list despite the Olympics, although I'm a bit too young to know how well they were attended :)

      Delete
    4. Anonymous09:17

      3.3 million passengers in '84

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    5. Anonymous09:26

      500k less than '79? Very big deviation

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    6. Anonymous09:39

      1979 was an interesting year. That year JAT had a massive network, huge expansion but it also had a lot of operational issues. Kind of reminiscent with what happened with Air Serbia this year. That year JAT's on time performance was a disaster because they didn't have enough planes for the ambitious network they planned. That year the "joke about time" acronym was created. So in the following years they slowed down with expansion. Also passenger numbers were highly influenced by domestic traffic and what was happening with the economy internally.

      Delete
    7. Nemjee09:53

      Interesting, do you know what kind of expansion tool place in 1979? Was it from BEG or from other airports? Wasn't that the time when they got the DC-10?

      Delete
    8. Anonymous10:11

      In 1979 they started flights to Melbourne, Dubai and Beijing. They also started charters to Chicago and Cleveland (Chicago later became scheduled route). The DC10 started replacing the B707 on many routes, so they had much more capacity. But like I said domestic traffic skewed the results the most year on year.

      Delete
    9. Nemjee11:21

      Interesting, thank you.

      Delete
    10. @10.11
      Absolutely true

      Delete
    11. Mediteranske igre split 79

      Delete
  5. Anonymous09:07

    We are halfway through December and no new routes have yet been announced for Summer 2024.
    Last year at this time, several destinations had already been announced.

    ReplyDelete
    Replies
    1. Anonymous09:08

      So? Many European airlines (much bigger than JU) are in the process of announcing new routes or are yet to announce them.

      Delete
    2. Anonymous09:09

      Do they really need more atm?

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    3. Anonymous09:09

      A few routes got seriously trimmed once again, jan-feb seems like a struggle. Krakow, Salzburg and Scandinavia were all downgraded.

      Delete
    4. Nemjee09:14

      This was their third round of network cuts since winter started. Many destinations were either reduced or terminated until the summer season. That is why these frivolous statements by Marek make little sense given the actual situation.

      Delete
    5. Anonymous09:52

      I'm surprised with their November performance then. How come those cuts don't affect their result significantly?

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    6. Anonymous09:57

      Ok, so they didn't plan some routes well. It's good those routes are not the most important ones. Also, I don't know if it's only my impression, but it seems Belgrade didn't do much this year when it comes to holiday tourism...

      Delete
    7. Anonymous10:09

      No promotion. Zagreb is targeting me at every social media I use. Didn't hear Belgrade does something this year. I don't even know if there is some program at Skupstina, decoration is modest, the vibe... meh.

      Delete
    8. Anonymous10:12

      Program at Skupstina? What are you talking about?

      Delete
    9. Anonymous10:13

      Also you live in Belgrade and are surprised you are not being targeted for holiday tourism in Belgrade?

      Delete
    10. Nemjee10:17

      Foreign arrivals are through the roof this year, especially among Turks and Chinese. Obviously they did something to promote the city.
      As for attractions, well they did announce an even bigger firework show at the riverfront so that's something. As every year there will be a program at the parliament etc.

      Delete
    11. Anonymous10:37

      Doesn't look like something special to me, honestly. Central Europe is booming during this part of the year, Belgrade not so much. Yes, the tourist arrivals are getting higher, I see many Turks in the city, that's great. Was just talking about this particular occasion of Xmas. Maybe the folks from the region can tell us is there some Belgrade holiday promo going?

      Delete
    12. Anonymous10:51

      Certainly not in Greece but we love Serbia no matter what !

      Delete
    13. Anonymous12:04

      Well, local government is preoccupied with the elections and the fact that they are not at all sure they will win it, so no time for doing anything else. Promoting the city as a tourist destination is not the priority at the moment.

      Delete
    14. Anonymous12:36

      Belgrade besides its beauty is a close and affordable destination for many Greeks during Christmas holidays..

      Delete
    15. Anonymous13:25

      True that, but Belgrade should promote itself as early as late October. I bought tickets for Athens at Black Friday promo. I guess more Greeks would come if they get reminded timely.
      Btw, no firework this year, city donates money to animal charity.

      Delete
    16. Anonymous14:49

      Belgrade Waterfront confirmed just a few minutes ago that its fireworks and pyrotechnic display is going ahead and will be the biggest to date. So the nonsense from the mayor is probably just showing even more that he is on the way out.

      Delete
    17. Anonymous15:15

      @anonymous 09:07

      JU always announced new routes in mid to late January, not December. New routes had launch dates starting in the last week of May onwards into the first 10 days of June.

      https://www.exyuaviation.com/2019/01/air-serbia-to-launch-nine-new-routes.html?m=1

      Exception was last winter when the full list was made public on December 16th.

      https://www.exyuaviation.com/2022/12/air-serbia-to-unveil-new-routes.html?m=1

      New routes began being launched this year in March, which explains the earlier announcement. Next year the focus will be on frequencies rather than destinations, and additional frequencies to numerous destinations started to be loaded in the system over a month ago.

      https://www.exyuaviation.com/2023/11/air-serbia-begins-scheduling-2024.html?m=1

      JU will most likely be launching new routes starting late May, as previously, which means we will have route announcements around mid-late January.

      Delete
    18. Anonymous15:23

      @14.49 Belgrade Waterfront is a private enterprise, not city's organization.

      Delete
    19. Anonymous15:26

      The main fireworks for the past 2 years have been at the waternfront and are really in line with global firework shows and standard. It looks spectacular. I didn't even know the city had any separate fireworks. If they did they probably used firecrackers you can find in the chinese shops.

      Delete
    20. Nemjee20:37

      Even though Sapic's comment was purely for election PR purposes it makes sense at the end of the day. That said, they usually have a stage by the parliament so it wouldn't hurt to have some fireworks there as well.

      I think Belgrade had some of the best firework in Europe if not the world last year.

      Delete
  6. Anonymous09:09

    So by the end of the year, how many passenger will Air Serbia have and how many Belgrade Airport?

    ReplyDelete
    Replies
    1. Anonymous10:56

      Time will tell, no crystal ball.

      Delete
  7. Anonymous09:10

    Would be interesting to see how many passengers by each route.

    ReplyDelete
    Replies
    1. Anonymous09:31

      You won't see any airline sharing that sort of information.

      Delete
    2. Anonymous10:47

      Airline shares that information with institutions who may, or may not, make it public. I think the US, UK and EU share some information on route performance.

      Delete
  8. Anonymous09:10

    This is great news. Just hope they resolve the plane challenges. Have to say wasn’t a fan on Sunday when flying out of Belgrade airport to see 3 of the leased planes parked with their lack of markings. Much better for the brand and they look better with the Air Serbia brand on it. Expect continued growth and they need to resolve this to benefit as Belgrade Airport will see good growth again next year and just announced is BA extending flights over the summer and sure other airlines will follow.

    ReplyDelete
    Replies
    1. Nemjee09:19

      I was of the same opinion until I flew on the Lithuanian B738 to LCA. The plane had the sky interior, seats were very comfortable and the crew was really nice.
      Yesterday I flew BEG-TGD in the morning (58 pax) and returned on the delayed evening flight (113 pax) and both YU-ASA and YU-APL were great and comfortable to fly on. Only issue was the crew and that is something they need to work on if they want to survive. Otherwise they will be fine in summer (who isn't?) and then struggle once demand drops.

      Passengers are fewer but they are still there. They just need to work harder to steal them from W6, LO, OS etc.

      Delete
    2. Anonymous09:35

      I flew a few times with the "leased crews" during this year and I can say that in general they are more professional and nicer than the native JU crews (cast izuzetcima). They tend to smile, they are polite and they don't have that grim look on their face. Overall I like them more.
      You are lucky Namjee at least one of your flights was on time, most of their flights are a having constant delays.

      Delete
    3. Nemjee09:41

      Truth be told yesterday APL was supposed to fly to TIV but they diverted to TGD. They bused passengers so they had to wait for them. At least that time it wasn't their fault.

      For example, TK passengers (almost all Russians) were bused to TGD and had to wait for their IST flights for close to 9 hours.

      That said our flight to LCA was delayed just because gate agents were disorganized and unreasonably chaotic.

      Delete
    4. Anonymous09:51

      Gate agents are catastrophic in true sense, every time I fly out of Belgrade I am amazed as to their skills. Probably a lot of delays are caused by late and poor gate managment. I don't know where do they find these people!?!?

      Delete
    5. Nemjee09:55

      Well from what I heard salaries aren't that great so they are probably getting what they are paying for. High quality employees are being adequately paid in the private sector. There is generally a shortage of workers in Serbia which is why average salaries have been growing since covid.

      Delete
    6. Anonymous10:00

      Probably right but pay in any industry sector is just part of the motivation and raises motivation only lasts for a certain period of time. I do agree that they should be decent but what I am pointing at is the need to LIKE WHAT YOU ARE DOING and to do things as they should be done. In Begrade during boarding I have seen it all (I think) ...start boarding then stop boarding, calling rows as seats , chasing people in plane for the boarding pass coupon that was not taken at the gate...etc.

      Delete
    7. Nemjee10:19

      One potential problem is that many older, more experienced people quit so there might not be enough people to train new hires. You can get as many new people as you wish but if you have no one to train them then what's the point.

      Delete
    8. Anonymous14:30

      Go to G7 countries and check out their gate agents and crew. They are 90% from India and Pakistan and they can hardly get you a seat assigment . When you compare their service to JU , all I could say JU is lux. The most friendly and accomodating crew in general is JU and they are also well dressed compare to others.

      Delete
    9. Nemjee20:38

      JU was 'lux' as you put it, they are no longer as many experienced and professional crew quit and were replaced by others who are not as good.

      Delete
  9. Anonymous09:24

    I'm liking those new uniforms more and more every time I see them.

    ReplyDelete
  10. Anonymous09:24

    Congratulations Air Serbia. That is a notable achievement.

    ReplyDelete
  11. Anonymous09:27

    How many passengers did they have last year?

    ReplyDelete
    Replies
    1. Anonymous09:31

      2.7 million

      Delete
    2. Anonymous09:55

      Number of destinations increased from 59 in 2019 to 80 this year.

      Delete
  12. Anonymous09:39

    In Slovenia, Fraport fanboys would argue that half of those passengers are transfers :) congratulations Air Serbia, just keep going!

    ReplyDelete
    Replies
    1. Anonymous10:20

      Probably between 35-40% are transfers, but that is the way passenger are counted on each airport in this world.

      Delete
    2. Anonymous10:52

      Why wouldn't? They pay airport taxes for both connecting flights, they spend on airports even more than p2p passengers... No one questions the pax count cause it's right.

      Delete
  13. Anonymous09:45

    What is the load factor?

    ReplyDelete
  14. Anonymous09:45

    Congratulations. Excellent result!

    ReplyDelete
  15. Sve cestitke Er Srbiji!
    Iskreno se nadam da ce u godini proslave Njene stogodisnjice imati vise prevezenih putnika nego sto Srbija ima danas stanovnika. Povecanjem broja aviona, frekvenci i destinacija bice puno ostvarenje Srpske Nacionalne Aviokompanije.
    🇷🇸♥️✈🌐🛬😀✈

    ReplyDelete
  16. Anonymous09:47

    Few people believed they would have 4 million or over when the year started.

    ReplyDelete
    Replies
    1. Anonymous09:54

      Well even Air Serbia was doubtful. They initially forecast 3.8 million for this year.

      Delete
    2. Anonymous21:45

      First 3.5M

      Delete
    3. Anonymous23:07

      True

      Delete
  17. Anonymous09:48

    The crew in the picture seem somewhere between sad and angry.

    ReplyDelete
    Replies
    1. Anonymous09:56

      Typical Belgrade look "ko te sisa"

      Delete
    2. Anonymous11:55

      * šiša
      Unless you meant, sucks.

      Delete
  18. Jasmineeeeeee!!! Dje si? Pije li se kahva? Kad ce vise taj vikend? A tek pemzija, 'ko ce docekat....

    ReplyDelete
  19. Anonymous10:48

    Congrats ! Just a little improvement on the summer delay issues .

    ReplyDelete
  20. Anonymous11:08

    It would be really nice to know what are the numbers on long haul routs.

    How many passengers did they cary on to Chicago, NYC and China routs?
    Which rout has highest load factor?

    Keep rolling AirSerbia!

    ReplyDelete
    Replies
    1. Anonymous11:19

      Tianjin - https://www.exyuaviation.com/2023/12/air-serbia-marks-first-year-of-china.html

      New York - https://www.exyuaviation.com/2023/09/air-serbia-sees-record-new-york-results.html

      Chicago - https://www.exyuaviation.com/2023/10/air-serbia-sees-strong-start-to-chicago.html

      Delete
    2. Anonymous00:20

      Thank you very much.
      Brgds

      Delete
  21. Nice to see the growth, but on the other side it's so sad to see we're still behind figures from 35+ years ago :(

    ReplyDelete
    Replies
    1. Anonymous11:17

      Yes but 35 year ago it was a market of almost 25 million people.

      Delete
    2. Yes, but meanwhile aviation saw incredible growth, and those numbers from 35 years ago are today multiplied several times, so unfortunately we today lag behind "the World", or Europe, and at those times we were one of the leading countries in civil aviation, not only in numbers

      Delete
    3. Anonymous14:22

      Good result. However, we have to interpolate this result with domestic and global number of pax in the 1980s. Do not forget Aviogenex and Inex Adria.

      Delete
  22. Anonymous14:16

    Well done Air Serbia. After tumultuous start of the summer season at BEG, interesting to see three men in the same picture without any finger-pointing.

    ReplyDelete
  23. Miroslav NY14:17

    Good numbers. In a decade Air Serbia may be on par with Austrian or another western country with similar population to Serbia.

    ReplyDelete
    Replies
    1. Anonymous14:41

      Before war in ex Yugoslavia JAT was ahead of Austrian.

      It is time our national carrier to return where it once was.

      Delete
    2. Anonymous23:07

      Austrian and VIE were won one of the biggest profitiers of Yugoslavia's demise, in an aviation sense.

      Delete
    3. Anonymous23:15

      Budapest as well

      Delete
    4. OS and VIE the second biggest. The biggest, TK and IST. And many others, unfortunately

      Delete
    5. Anonymous10:49

      As well as Adria. It took over a huge load of flights to PRN for the UN staff coming to mission in 1999-2003.

      Delete
  24. Anonymous17:16

    A question on the Air Serbia page. I have searched for non-direct flights from Belgrade to Spanish cities without direct flights such as Alicante, Tenerife, Seville and Bilbao. And in Bilbao, connecting flights appear only until March 31 and then nothing appears for Summer 2024, does it mean anything? Because in the rest of the cities mentioned, connecting flights appear starting March 31. Does this mean anything?

    ReplyDelete
  25. Anonymous22:49

    Alicante, when?

    ReplyDelete
    Replies
    1. Anonymous23:06

      I don't think they will introduce Alicante but we will see.

      Delete
  26. Anonymous23:10

    Well if someone said this time last year that they would have 4+ million passengers this year, I wouldn't believe them.

    ReplyDelete
  27. Anonymous23:15

    What is approximately JU's passenger share in BEG?

    ReplyDelete
  28. Anonymous23:19

    I notice they have open day for pilots coming up

    ReplyDelete
  29. Anonymous23:19

    Congrats

    ReplyDelete
  30. Anonymous21:24

    How many were handled and how many miss-handled. Any breakdown in numbers?

    ReplyDelete

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