One million passengers and counting
Yesterday, Croatia Airlines handled its millionth passenger so far this year, cementing its position as the busiest carrier in the former Yugoslavia. Ankica Šivak was the lucky millionth passenger, travelling between Zagreb and Dubrovnik. To mark the occasion, Ms. Šivak received two return tickets to any of Croatia Airlines’ destinations and a gift voucher from Zagreb Airport Duty Free. Croatia Airlines handled its millionth passenger in 2013 exactly a week behind 2012, as passenger growth begins to stall. The Croatian carrier started the year off strongly but was affected by a weeklong strike by its pilots and cabin crew in May.
Croatia Airlines’ Executive Director for Sales, Marketing, Network and Revenue, Nenad Jelavić, said he is pleased with this year’s passenger numbers despite the millionth traveller being handled a few days behind last year. “Considering we are operating with one aircraft less this summer season, as a result of restructuring, I am pleased with the accomplished result”, Mr. Jelavić explains. Last year, Croatia Airlines handled a record breaking 1.95 million passengers. However, the Croatian carrier has estimated it will see a 4% drop in passenger numbers by the end of the year.
During 2013, Croatia Airlines carried the majority of its passengers on flights to and from Germany, France and the United Kingdom. Furthermore, the airline has recorded an on-time performance rate of 83% so far this year, one of its best results in recent times and above the industry average recorded by the Association of European Airlines, an alliance made up of Europe’s national carriers. “The situation within Croatia Airlines is normal and our cooperation with Zagreb Airport is very good”, Mr. Jelavić says. Since launching passenger flights in 1991, Croatia Airlines has welcomed 27.3 million passengers on board its aircraft and operated over 450.000 flights.