Saturday, July 29, 2017

Air Serbia steps up internal consolidation


Air Serbia has confirmed it will be reducing its headcount and is considering other measures as the airline transitions towards a hybrid business model. It comes just days after its part-owner, Etihad Airways, posted a 1.87 billion dollar net loss for 2016, fuelled by the underperformance of its equity partners (primarily Alitalia and Air Berlin) and one-off impairment charges. The Chairman of the Air Serbia Supervisory Board, Siniša Mali, said yesterday that thirty employees have been made redundant in its commercial sector. "This is part of a business plan which will boost profitability. All of these measures are standard and part of a process where you try to reduce your losses on one side, and increase profits on the other. Air Serbia is a stable company. We have improved in all metrics compared to last year, both in profitability and passengers carried".

Local media have reported that further redundancies are expected among the airline's flight crew. Mr Mali added, "We are working on outsourcing ground handling and catering in order to reduce costs and increase revenue". Asked whether the carrier's New York service, which is believed to have put pressure on finances, could be cancelled, Mr Mali answered there are no such plans as the route has proven popular with passengers. As part of its internal consolidation measures, Air Serbia will also close its retail stores in Novi Sad, Niš and Užice in Serbia in the coming days. So far this year it has also suspended several routes, refitted its narrow-body Airbus fleet with slimline seats, reduced its on board catering offer and introduced ancillary revenue streams such as a Belgrade Airport check-in fee and Premium Lounge passes at a fee for economy class passengers or those flying on other airlines. The carrier also plans to lease out three Airbus A319 aircraft over the winter.

In a statement issued yesterday, Air Serbia said, "It is true that a number of changes are taking place at Air Serbia with the aim of achieving a more economical business, bigger savings and increased profitability in a very competitive industry, which faces numerous challenges. This is not only occurring at Air Serbia but at a number of airlines worldwide. The rules of the game are changing and the ones that best adapt to them will come out successful". It added, "The consolidation measures will contribute to better organisation, in addition to the optimal use of human resources and savings. The aforementioned measures will in no way affect the timely conduct of business activities and will not impact on the quality of service offered to guests". Furthermore, the airline drew attention to its stronger operational performance for the first half of the year.

Air Serbia rebuffed media reports that the airline is in the process of becoming a low cost carrier. It said, "Air Serbia is not transforming into a low cost company. Air Serbia serves and continues to serve primary global airports, such as JFK in New York, Heathrow in London, Charles de Gaulle in Paris and others. Low cost companies mostly use smaller alternative airports. Air Serbia also boasts a state-of-the-art Premium Lounge at Belgrade Airport, the best in the Balkans, which is not the case with low cost airlines. Air Serbia has its own frequent flyer programme - Air Serbia Etihad Guest - which now counts over 110.000 members. Low cost companies fly from A to B (point-to-point), while Air Serbia offers tickets to 42 destinations via its hub in Belgrade, as well as hundreds of other cities through its codeshare partners. Therefore, Air Serbia cannot in any way transform into a low cost company".

100 comments:

  1. Outsourcing catering = pay on board for food.

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  2. Air Serbia are obviously in financial difficulty!

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    1. Calm down. Yes, they're not doing well, but they're hardly about to close. This is Air Serbia finally smelling the coffee. They'll probably (if they have any sense) emulate the Wizz Air model (BoB, higher utilisation, online check in etc), and manage to stem the losses. The A330 will have to go too, but that's a question of egos.

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    2. That's the point. You can't emulate LCC airlines with a hybrid model. ATR72 cost per seat can't compare with A320, and good luck getting high utilisation out of 35 year old B737s without getting AOG every week.

      LCCs have uniform fleet of new aircraft with high seating capacity and a complete reliance on technology. You can buy a W6/FR/EZY ticket, check-in, buy extras, everything from your phone.

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    3. That's true. That's why the new Neo fleet represents the perfect opportunity for a greenfield redevelopment of Air Serbia. Overhaul the entire operation to revolve around mobile technology, eliminating surplus ground positions. Outsource the necessities such as ground handling, and sell off the entire ATR operation to another AOC holder, contracted to do Air Serbia flights.

      If you're going to overhaul a business, do it once and do it right. Half-hearted measure only end badly for the reasons you state. Sure, the employees will resist, but ultimately it's their own jobs they'll be losing in a few years when the cash dries up. Aviation is harsh, you have to adapt to survive. Wizz Air isn't going to stop at 2 aircraft in Belgrade.

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    4. @Anon at 5:04

      Good ideas, but lowcosters have P2P only, lack is transfers is cost advantage for them. W6 will have high density A321NEO for CASK advantage over A320NEO. Airport fee and discount policy will have to remain instrument of choice.

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  3. The New York route needs cancelling asap.This is haemorraging a lot of money!

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    1. After being strongly for it in the beginning I came now to the conclusion that they should abandon this route.
      And instead offer some subsidies to either EW, DU or LO to fly it and fully codeshare with JU on it to provide feed to its network.
      The subsides to the foreign carriers should be less that the loses JU currently has on this route.
      Win win situation and it could be replicated with other destination in North America such as Chicago, Toronto, Montreal.

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    2. Da li si ti uopste putovao avionom?

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    3. JFK bolje stoji nego je iko očekivao..vi ljudi nemate pojma o čemu pričate..ja radim u JATu i AS već 14 godina..popunjenos kabine je fantastična..kargo donosi ogromne pare tako da mislim da je ova linija počela biti profitabilna već od marta ove godine ( šta mnogi nisu očekivali ni u naredne 2 godine). Jfk je jedna od linija koja se sigurno ne gasi tako da vam se ta želja neće ispuniti ..tačno je da se treba smanjiti još oko 200 pozicija pošto nisu potrebne sa obzirom na veličinu flote ..bice jos otpuštanja i to najviše i predstanistvima van Srbije. Još jednom da ponovim prošle godine smo bolje poštovali bolje od 2015 a ova će po sadašnjim rezultatima nadmašiti 2014..izvinite hejteri

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    4. Hot Lane, tacno tako. Ljudi sa strane su zlobni zbog uspeha Er Srbije.

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  4. And people still think Dane is the right fit for the airline

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    1. Hopefully with the departure of Hogan from EY his chosen managers will leave too.

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    2. What would you do better than him, in detail please?

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    3. Sure, let's bring back JAT mgt from the 80's

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    4. For starters he failed to create a stable and profitable business. Also, JAT management from the 80s ran a successful business due to state subsidies. Dane can't even do that despite all the government handouts he receives.

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    5. +1 Anon 7:17

      Yes, let's bring back all these commy "jagnjece brigade" CEOs instead of eeal CEOs for the 21st century

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    6. he failed to create a stable and profitable business

      Growth in pax, planes, LF, revenue and profit, praise by ATW (Market Leader), CAPA, Skytrax, experts... they are all wrong? All of them? You are entitled to ignore the reality. Enjoy the soltitude.

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    7. So successful that they are still milking the state budget, cutting routes left and right, more cuts this winter season, archaic Boeing and Atr still flying around, changing the business model all the time...

      Also Etihad received awards yet look at the mess there

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    8. Da nije bilo tih "jagnjecih brigada" ne bi se sad airserbia hvalila sa 90god postojanja. A ovi sad CEO upropastise sve za nepune 4godine i pored silnih donacija.

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  5. This is a result of increasing competition, end of government protection in 2018 and giving airport to concession (which will attract even more competition). With all reductions I think this year we will see that ASL share in total numbers of passengers in BEG will be under 50%. Maybe this is end of begging or begging of an end... time will show.

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  6. Treba da se otarase cele neprofitabilne short haul flote i fokusiraju samo na liniju ka JFK. Ima kompanija koje bi mogle da im pokriju short haul. Drugim recima da im biznis model bude slican Norwegian Long Haulu tj. dugolinijski low cost mnogo lepo zvuci daleke destinacije, veliki su avioni mogli bi da uzmu 789 od Etihada.

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    1. Tako je, DY se pokaxao kao vrlo uspesan projekat... not

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    2. Good luck getting approval to fly from around the world to EU directly or to convince people to use BEG as a long-haul hub. Especially when this is what EY's business model is all about.

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  7. One word...PANIC

    (amongst AirSERBIA)

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  8. The whole "boutique airline" concept that would make people use ASL and BEG as a hub because of ts superior offerings was a colossal failure.
    Some people were even claiming that Singapore Airline's business strategy should be ASl's target!!!
    Millions were thus spent on things like the business class product, catering, Wi-Fly, new lounge in the hope that there were enough flyers willing to pay extra for these things and make them a worthwhile investment.

    Of course they weren't and a 180 degree turn of the business model became necessary.
    All the investments on the "boutique" concept wasted and instead new investments on a far more fitting strategy of cutting costs and giving passengers what they actually want, CHEAPER TRAVEL!

    The problem is that the company has way too many employees for its fleet, leasing contracts for A320s and in the future A320 NEOs that are expensive.
    It can not offer people CHEAPER TRAVEL like W6 etc because its cost base is too high.


    And there is the elephant in the room, the single A330-200 lease and the prestige flight to JFK.
    Too expensive lease for a 10 year old aircraft flying a route with massive competition from big airlines for garbage wields.

    All happening so that some politicians could brag about connecting Serbia to the the United States to the type of voters who when they are near an aircraft look under its belly to see if its a boy or a girl!

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    Replies
    1. Great read Anon 9.56 AM
      Couldn't agree more. Drastic measures although I suspect necessary for an airline that is 'supposedly' profitable.
      Interesting times ahead for Air Serbia and I wish them all the best. FFS get rid of the A330 asap!

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    2. Did you not read the CAPA analysis from earlier on in the week that called their efforts since relaunch in 2013 as respectable ?

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    3. "Respectable" is your answer?
      LOL, why then are they abandoning their strategy from 2013 and gong to the completely opposite direction?
      You wouldn't abandon an investment if it was successful and respectable, woulds you?

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    4. Any company may take a wrong strategy. What matters is, how they get out of it and get on a better course as soon as possible. This is where JU did really well - though there is not much sense in explaining that to doom-news-hungry haters who yesterday hated JU for their oversized headcount and today when JU announced reductions they hate them even more.

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    5. Naive cheerleaders who are here just to praise JU's management whatever they do are only making themselves look foolish.
      They add nothing to the conversation but praise for Dane and labelling anyone who questions his decisions as haters.

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    6. I think the changes at Air Serbia's is more linked to the failure of Etihad's strategy as a hole and the departure of Hogan. I don't think we would be seeing these changes if Hogan was still making the decisions at Etihad and still trying to make his masterpiece work.

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    7. 180 degree turn of the business model became necessary.

      Not 179 or 185 degree, but 180? Wow. That would mean getting rid of well groomed, attentive and smiling FAs and going back to previous service level? 180 turn would also mean removing wi-fi and streaming media, painting planes in white livery, leasing 737 from Bulgaria, removing web-check in and other online services, shutting down Lounge at BEG, closing routes to BEY, TLV, VCE, ZAG, LED etc, list goes on and on. Is it really 180 degree change in strategy or minor correction to reduce costs, just like most other airlines did or are doing? Just a rhetorical question.

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    8. BA have been criticised from pillar to post for introducing buy on board, more seats with less legroom, as well as a range of other ancillary services, all designed to improve their cost base.

      the result ?

      Their H1 results - released yesterday - show improved profitability to inexcess of GBP750m.

      Go for it Air Serbia. make the necessary changes to improve your business and worry not about all the experts here who have all previously held senior airline positions

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    9. BA also fired half of its quality department over the recent epix fails in customer service

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    10. Let half of the department go, save costs further and make more profit.

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    11. Yes, go fire the people whose job is to bring back your customers

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  9. Can you guys name me some legacy carriers that charge airport check-in about 30-40€ ? I fly low cost most of the time so I might not be familiar with some world trends.

    To me, this is low-cost-ish.

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    1. Yes, this is a bad decision.
      They could just put someone on the self check-in kiosks assisting people with their checking n and be done with it. Not make people pay so much money for a "service" that costs nothing to the airline.

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    2. They do exactly that. In front if each check in line there are Air Serbia ambassadors in white shirts and Air Serbia caps who check you in on their mobile phone.

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    3. So why is this 40€ policy in place then?

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    4. To start with it's €30, not 40. It only applies to two lowest subclasses in economy. I assume they introduced it to get people to check in online and eventually reduce employee numbers at check in. Because at the moment if you didn't check in online the guy comes with his mobile and does it for you. But the idea probably is that you won't forget next time.

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    5. It's actually 30€.

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    6. They introduced it only to have some extra money, nothing more, nothing less. The guy is still waiting for some legacy carriers to serve as an example.

      This is stupid. First it took two years to introduce web check-in, now they charge it. Even some low-costs don't charge airport check in and/or seat selection.

      But what bugs me the most is how some of people here still find a way to make this seem normal for a legacy carrier.

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    7. This is stupid. First it took two years to introduce web check-in, now they charge it.

      It is stupid reading those comments, painfully stupid. Web check in is free.

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    8. @anon 11.47 online check in is free. Please don't make up stuff.

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    9. Just to add - counter checkin is still free for all but the lowest/cheapest economy class fares.

      Storm in a teacup....

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    10. Yeah and have you compared the fares? In order to be eligible for online check-in passengers have to buy fares as high as 270 Euros for a short flight.
      This is an extremely bad and desperate move by the CEO

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    11. In order to be eligible for online check-in passengers have to buy fares...

      How dumb do you have to be to keep repeating this lie over and over again? Online check-in is absolutely FREE for all fares. Airport check-in is also FREE at all airports other than BEG. It is also FREE in BEG for all fares except lowest economy class fare. It is also FREE in BEG for the lowest economy class fare when you are standing in line and Air Serbia ambassadors in white shirts and Air Serbia caps will approach you to check you in on their mobile phone for FREE. Fee is there only if you absolutely insist on paying it. There, if it's not clear now - you just can't fix stupid.

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  10. Veliki su gubitci i ovakvi potezi su ocekivani , Etihad je doneo odluku da izlazi iz svih investicija u Evropi ukljucujuci i Air Srbiju . To vec znaju svi koje rade u EY. Zna se i u JU ali se ne objavljuje.

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    1. Hej bre Slovenac - ne lupetaj. Znas koliko i drugih na ovaj sajt znaju - nula.

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  11. Closing retail is the right move. Cant wait to see hotels and car rental offered on Air Serbia site. To boost incoming demand, consider including offers for short tours (like Viator) or experiences (like AirBnB).

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    1. I doubt that it will have that much of an impact in terms of financials for Air Serbia. I think JU are now struggling for survival

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    2. Struggling for survival ? I guess you know, so it must be right...

      Just out of curiosity, humour me somewhat and tell me/us why you think they are fighting for their survival ... I can't wait to hear this expert aviation view

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  12. Hogan's and obviously Dane's strategy from the beginning was wrong for JU's market. The Balkans are not London.
    i am hoping that when Etihad decide to leave ASL (and this is a matter of when, not if) HNA will take its place.
    I think the Chinese would be a much better partner-investor to make ASL competitive and successful in our market.

    Just my 2cents.

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    1. The Chinese are shrewd in business. Will they see potential in Air Serbia? I doubt it. I'm guessing Wizz will become the new Wings of Serbia. My 50 cents worth.
      The right airline with the right business model at the right price point for Serbia

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    2. Yeah, Wizz the new wings of Serbia, LOL

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    3. Anonymous at 3:07 PM
      Sounds a lot less funny than "Air Serbia, the new wings of Europe" to me.

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    4. Wizz can only offer service for one portion of the market. They can't and never will offer true wide body long haul services, hub transfer services or service to markets restriced by bilaterals. Financial contrubution to local environmnet is suboptimal. All of this is painfully obvious in places like SKP. Air Serbia covers a lot more needs at BEG and remains a right airline for Serbia.

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    5. I don't agree with this Anon 6.39 AM
      Wizz does exceptionally out of Skopje. Has a market share of 89% and is a massive contributor to the Macedonian economy
      Air Serbia on the other hand is diminishing in size and I question if it returns a profit or is the shortfall propped up by the Serbian taxpayer?

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    6. Are you serious? First of all Macedonian taxpayers have and continue to prop up the Hungarian Wizz in Skopje. Having an 89% share is monopolist behaviour and bad for the airport. They chased away Ryanair the second they announced they would fly to Macedonia. Let's not forget that they continue to evade any taxes by refusing to register planes in Macedonia.

      Just to give you a bit of perspective and reality. Air Serbia added $1 billion to Serbian economy in 2016. Air Serbia provided 13,230 people with employment and added $210 million to the Serbian economy through its core operations including expenditures on fuel, maintenance costs and local Serbian suppliers. This includes 1,650 direct jobs at Air Serbia in Serbia, 5,450 indirect jobs supported by the airline’s procurement of goods and services and 6,130 additional jobs supported by staff spending their wages in Serbia. Air Serbia carried 550,000 international visitors, predominantly from Europe and North America, to Serbia in 2016. It supports Serbian events in the diaspora, sponsors events in Serbia. Finally you would be surprised how much cargo from Macedonia is carried with Air Serbia (not Wizz). Each Sunday Air Serbia upgrades Skopje afternoon flight from scheduled ATR to Airbus 319 not because they sell seats to fill an Airbus but because there is a lot of cargo.

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    7. Anon at 11:05

      I have to notice you failed to address all three key issues Anon at 6:39 raised in the second sentence. There is no need to have civilized conversation unless you can address all three. Wizz will continue to be poor choice for Belgrade market.

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  13. I dont see what the problem is, mali said in the article that all metrics are better INCLUDING profibility? I said it nefore and i will say it again, they are cutting routes, expenses etc to strenghten up, we will be happy they did it now then later, we will have the last laugh here guys dont feed the haters.

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    1. My friend anon 11:43 I'm not a hater infact I really don't care but please for just one time , many here in this blog must admit that , this JFK route was unnecessary , AIR SERBIA never had the "power" to support this route . I really hope they can make things get better.

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    2. 1:40 i completly agree, they took a risk but im sure it will sooner or later become a profit for them, cargo on the route is higher than last tear, frequencies are up on the winter compared to last, im sure lf and passenger as are up aswell dont you think it will give them profit? Question is if they can afford to wait until it is profitable.. 1-2 years maybe? What do you think?

      They obviously made a risk they cant remove the route now, halfway thru, thry need to wait until its profitable and until them they are cutting unnecessary costs, i think its a smart thing.. imagine when NY becomes a profit. Suddenöy they can afford really good expansions.

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  14. So, end of the Arabian fairytale? If EY is bad, then of course JU is going to be bad too. After all, the MEB3 are facing financial problems. EK are struggling to fill planes, QR is f...d up with the airspace ban and EY are getting rid of their European investments. Sadly, this happens when supply much exceeds demand. You cannot just offer so many seats and expect them to be filled all the time.
    JU can rely on Europe to survive and adapt to the European model - less freebies, paid checked luggage, more connections with the bigger boys instead of the NYC route.
    The A330 should be sent back to India where it belonged and JU should focus only on the current fleet.
    They should apply the BA model to survive, this is the only way out.

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    1. Lol, you make it sound as if they already filed for bankruptcy

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  15. The changes are necessary since the strategy proved to be completely off. Could be thought at Marketing course in Belgrade, whichever way the turnaround ends up.

    It will be difficult to compete with the same/similar model without the scale. Very few people will fly frequently enough to ever see the benefits of airmiles. Not quite sure if lounge makes such difference since other passengers can purchase the access.
    I can see Wizz, primarily, but potentially Ryan stepping in.

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    1. How was the initial strategy exactly "off" ?

      They more than doubled the number of pax they have; they were solely responsible for the rebirth of BEG airport - the benefit of which will shortly be seen in the price that the govt gets for the concession; they tripled the size of the fleet and they completely remade their product offering.

      if this is off, then all of the ex-yu carriers could use some of the same

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    2. Well, if you are doing a complete change of model after 4 years, it doesn't look like it was the right one. I don't think that anything dramatically changed in the industry since Air Serbia started, apart from 50% drop in oil price. Airlines are making so much money at the moment, let's see how Air Serbia does.

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    3. But they DIDN'T do a complete change:

      http://www.exyuaviation.com/2017/07/air-serbia-steps-up-internal.html?showComment=1501343265610#c3166538041008733667

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    4. Well, you can call it whatever you want, but this is not 'trimming around the edges'. Product has changed significantly. Not sure what you'd consider complete overhaul of business model.

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  16. Ono sto sve svrbi je njihova ruta za NYC i na vest o davanju noge niskim zaposlenima svi su nagrnuli na NYC. Zaista ne zasluzujete boljeg predsednika od AV i premijera od Plenkovica.

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    1. Kakve veze ima Plenkovic sa Air Serbiom? Drzava Srbija je upucala vise love u Air Serbia-u nego Etihad. Nema toga u EU. Osim toga da je u Srbiji konkurencija aviokompanija kakva je u Hrvatskoj odavno bi propali. Samo LH grupa slijece u ZAG minimalno 10 x daily, a ako uzmemo u obzir sve zracne luke barem 20 x daily. Uz BA, AF, KL, SK i sve LCC. Tek kad to imas na umu, shvatis sa cime se Croatia Airlines bori na na svojem trzistu. JU je u BEG gazda, a OU u ZAG nezeljeni gost. Zatvarju apt, kriminalan handling, kasne sa utovarom prtljage, putnici im bauljaju po pisti.... Jedino za to je odgovoran Plenkovic, tj. sve vlade RH. Da su skinuli gace pred evropskim kompanijama, a nasi piloti i stw odlaze raditi kod arapa. Oladi sa hrvatskom krivicom za stanju u Air Serbia. Imaj NYC, letite ga sa ATR-om ako ti odgovara....

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    2. Smiri dozivljaj. Svakako ces ti najmanje da odlucujes da li ce te lete za NYC i sa cim.

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    3. Nitko od nas nece odlucivati, ali je cinjenica da Srbija jako jako puno financijski pomaze Air Serbiji. I to je ok, vasi novci, ali pricati o nekom silnom uspjehu, a oni prezivljavaju samo na subvencijama, je smijesno.

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    4. oni prezivljavaju samo na subvencijama

      Daj neki dokaz.

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    5. Dokaz? Srbija preuzela dugove JAT-a, imaju popuste na aerodromu u Beogradu, ili su bar imali do nedavno, gorivo im subvencionira drzava... Sad ces ti reci da nista od toga nije istina, ali ok. Ti misli da cvate cvijece, a ja cu i dalje misliti da je situacija losa.

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    6. Vidim da ti nije jako bitno je li istina ili nije. Imas slobodu misliti da je situacija losa, necu te uznemiravati istinom.

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    7. A nista. Vidit cemo razvoj situacije. Nadamo se da sam ja u krivu.

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  17. Damn it! I just bought AS ticket from JFK to BEG for Christmas and New Year, even though I live in DC. Hope they last NYC route till then. I am so looking forward to a direct flight.

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    1. Of course they will be around. Firing 30 out of 2500 people and leasing out a few planes is hardly dooms day.

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    2. Besides, I highly doubt that they will terminate JFK any time soon.

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    3. They will expand and include one of either Chicago or Toronto for next summer... so neither the aircraft nor the service is going anywhere

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    4. Further to the comment from anon @5.45pm - 30 people is a drop in the ocean. They are still carrying 200-300 too many people, so they have more to go

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    5. ORD and YYZ will also get new coverage from Air Berlin for next summer, and if timing is right, Air Serbia will hopefully go for codeshares on those flights:

      http://ir.airberlin.com/en/press/pressreleases/2017/07/28_airberlin-continues-growth-and-introduces-flights-to-Canada

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    6. Gde ima dima ima i vatre, od pre 5 dana:

      http://www.b92.net/biz/vesti/srbija.php?yyyy=2017&mm=07&dd=24&nav_id=1285982

      Americki ambasador "Skot je rekao da uvođenje direktnog leta "Er Srbije" za Njujork predstavlja veliki uspeh za Srbiju i da se nada da će na sličan način Srbija biti povezana i sa drugim destinacijama u Severnoj Americi, kao što su Čikago i Toronto"

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    7. You're going to drive 4+ hours for that flight?

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  18. Today's Frankfurtske vesti main article : "Er Srbija gubi ljude i avione"

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    1. Senzacionalni naslov, kao da je Bermudski trougao progutao par aviona Er Srbije. Citajte za 6 meseci: "Tri aviona Er Srbije izronili iz oblaka i sleteli u Beograd!"

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    2. Citanje samo exYua i Tango Six ostecuje mozak. Vecina urednika i njih jedva nalazi. Takva je jadna vecina novinara ne mozes ti njima objasniti da AS uglavno i ne poseduje svoje avione.

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  19. OT: LX ex/to INI

    A320
    LX2512/30 11/165 (-3) ver: 12/162
    LX2513/30 12/157 (-1) ver: 16/156

    I am aware it's July, but this is hell good loads.

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    1. It would be interesting to know if any of the passengers are from kosovo or macedonia, or is everyone from the nis area

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    2. Loving your updates Dusan, keep them coming!

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  20. It would be interesting to know if any of the passengers are from kosovo or macedonia, or is everyone from the nis area

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  21. Why would be WizzAir is a bad option for BEG? For Budapest is good, but BEG might be somehow superior? Even poorer customers, c'mon....with avarage salary of monthly 400 eur....Btw. Budapest gets JFK and Chicago flights in the next year op.by LOT as you probably know..LH will increase its FRA's frequency up to 5 daily flights..
    For Serbia JU is too demanding to operate...unfortunately...

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    1. good...luck...with...your...choices...

      Delete

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