Wednesday, February 24, 2016

Zagreb terminal to be completed in December

Zagreb Airport anticipates arrival of new airlines with terminal opening

The construction of Zagreb Airport's new multi million euro terminal will be completed in December this year, with the opening set to take place in the first quarter of 2017, during the spring. Progress is being made on the new facility with work on all escalators and elevators to be finalised by the end of this month, while the construction and installation of the new baggage handling system will be completed by the end of March. Check-in desks and counters will be installed a month later. Furthermore, by the end of June, the terminal will have a new security and CCTV system put into place. The commissioning phase, where all the equipment systems needed to operate the entire building are put through a series of rigorous testing procedures before it can be occupied, will take place in January.


The Managing Director of Zagreb Airport, Jacques Feron, said yesterday, "We are currently in talks with a number of airlines to introduce new routes, which is one of the ways we are preparing to transition into a new phase of our business operations, which will begin with the opening of the new terminal". He added, "Terminal construction is progressing at an excellent pace and is in line with our plans to complete work on the building by the end of the year, after which we will commence the testing phase and prepare for the grand opening in the spring of next year".


Touring the construction site, the Croatian Minister for Sea, Transport and Infrastructure, Oleg Butković, said, "What we saw was really impressive, I am satisfied. This is definitely one of the biggest infrastructure projects being undertaken in Croatia. It pleases me that the new terminal, with its capacity and features, will meet the needs of the travelling public, as well as foreign and local carriers”. The new terminal, valued at 313 million euros, stretches over 65.000 square metres and is spaced out into four levels. The first two will be used for arrivals, while the other two for departures. It will have the capacity to handle five million passengers per year, which will increase to eight million in subsequent phases when the need to expand the building arises. The new terminal will also feature thirty check-in desks and three baggage reclaim carousels. In addition, the building will boast eight jet bridges.

You can review the latest developments by clicking on the pictures below.

81 comments:

  1. Basically the entire terminal is made of glass yet the airbridges aren't... glass ones are so much nicer and more pleasant. ZAG will have similar ones as LCA and it feel like you are walking through an underground bunker!

    That said, the terminal does looks nice.

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    1. I agree. Terminal looks fantastic but they should have gone for the glass air bridges. It would look much better and classy.

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    2. Exactly, not to mention that it will be a horrible experience when boarding a full A319/320 and when the airbridge gets packed.

      By the way, doesn't DBV have glass ones?

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    3. We have the glass ones here @ Schiphol, in the summer it's like a sauna inside. So no thnx :)

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    4. @FSXNOOB

      glass jet bridges in BEG have air conditioning. I think it's pretty standard at other airports as well.

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    5. Jet bridges, while a very important terminal experience, is the shortest segment of the flying process (from my personal experience, it's rarely longer than a minute). If I would have to cut costs somewhere, that's where I would do it. Not sure what the cost difference would be, and I would hazard a guess that the vast majority of passengers don't notice if they board through a glass or non-glass jet bridge.

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    6. I agree with Visit Kosovo and I think the reason they opted for this type of jet bridges was because of costs. Remember that the project's budget was cut and the building was downsized. I do agree that the glass ones would look better here because it would fit really nicely with the exterior but overall it's not that important.

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    7. Are there gates with two airbridges?

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    8. Even though the time spent in an airbridge is rather short, there are times when it really matters- as is usually the case when flying on lowcost carriers.

      Take Wizz Air and BEG. They usually board from one of the creepy-looking, horror film style A7-A9 gates. Before they allow passengers to enter the aircraft, they tend to cram everyone in that narrow space and a few times we waited for 10 to 15 minutes. Same thing in Larnaca where you are waiting in the airbridge until the aircraft is ready to board. That said, in Larnaca it is actually pretty cool as you get to stand on the stairs outside, by the sea with cypresses all around.

      It also happens when flying on legacy carriers, that is when the scanning of boarding cards goes faster than the passengers boarding the aircraft. This is especially apparent in airports where the distance from the terminal building to the aircraft is short (as is in BEG).

      Plus, I am sure most passengers like to take pictures from the airbridge and it generally creates a more pleasant, overall, impression of the airport. If the price difference was that great then I am sure most airports would have gone with the non-glass option.

      Just my 2 cents.

      p.s. maybe ZAG is planning on allowing companies to advertise on airbridges where this model would make more sense.

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    9. You rarely see these 180 degree turn jet bridges - don't they seem a bit low? Are they planning on using them with Q400s as well?

      And as for non-transparent material... it's a crying shame. The terminal looks great, yet it's not just the comfort of pax inside the jetbridge, it's also the obstructed view from the terminal building itself, which is all glass. Temperature is a non-issue with air conditioning, actually they have it installed already.

      Now, if jetways were connected to the terminal at lower level (and departing pax access it via escalator, and only then enter the jet bridge) - sure, you can go for this style. But a tin box right in front of such a building... Well, at least that's the cheapest thing to change down the road when the time comes.

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    10. Very modest dimensions.

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    11. @AnonymousFebruary 24, 2016 at 12:17 PM

      Glass bridges are the last thing to worry about, terminal is about, almost all new terminals have simmilar bridges to Zagreb, as to why you see bridges so low, they just installed them, phase of testing need to be completed before they become fully operational.

      Vienna Airport new section has similar solution as does JFK's newest terminal. Glass bridges can be added at any later stage should airport wish it, it is not a priority or an issue I'd worry about. New terminal needs to be tested and all facilities must be put in to operational function.

      We don't want to see the repeat of Willy Brandt Airport mess.

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    12. Well, actually, no. VIE has glass jetways, only the very final section, which is far from the building, is metal (see https://www.austrianwings.info/wp-content/uploads/2014/03/Besucherterrasse-Flughafen-Wien-Besucherdeck-Skylink-Chec-In-3-AUA-Austrian-Airlines-Nachtaufnahme-Thomas-Ranner.jpg)

      And actually they did the very thing I was talking about - jetways start at the lowest level (which is Schengen departures and arrivals), while two upper floors (non Schengen arrivals on Lvl 2, and departures on Lvl 3) get completely unobfustaced views of the apron.

      Of course it is not an issue to be worried about, airport will work fine without them, but I really hate to see a fantastic project spoiled like this for a savings of what must be petty change in comparison to total costs of the terminal.

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  2. Looks good. Can anyone predict which airlines we might see starting flights?

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    1. Airport is talking to SAS, Alitalia, Agean, Iberia - year round, Finnair - twice weekly, EasyJet - to return, Also to have Kiev and Baltic connected to Zagreb.

      Air Baltic perhaps might be coming, we'll see.

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  3. Looking great! Any info on possible retailers in the terminal, which shops and services should open?

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    1. I could not find much but I managed to find this published on exyuaviation actually

      "Meanwhile, Aelia Duty Free has confirmed it will open a large 600 square metre store inside the new facility in two years. “It is the next step in leveraging our partnership with Aéroports de Paris, which is also part of the airport consortium. It makes sense for us and for them, and it underlines the strength of that partnership”, Aelia CEO, Ambroise Fondeur, says."

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    2. ADPI has their own company for shops and services with brands that are well known in airports around World and specialized companies for retail business and marketing advertising. So I don't have any doubts there would be lot of well known shops, restaurants and bars in new terminal. For sure one of first would be Relay, which is most common ADPI brand.

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    3. I think Jc Decaux would be doing the advertising, since they already own Europlakat Hrvatska.

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    4. Aéroports de Paris, the Paris airport authority, and JCDecaux announce the creation of a new joint venture on a 50/50 basis named Média Aéroports de Paris. This new company, which received the official go-ahead from the European Commission on May 16 earlier this year, will begin operations on July 1, 2011 for a period of nine and a half years selling advertising space in the Parisian airports under the brand: JCDecaux Airport Paris.

      So, yes, it will be logical to have that join venture company to do advertising.

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    5. Excellent, JC Decaux's commercials look very modern!

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    6. Purger, do you have any information on facilities for premium passengers - such as an airport lounge ? Will OU have their own dedicated lounge, like Air Serbia has at BEG ?

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    7. There would be business lounge, even old terminal have a good one. Also there is "DINERS CLUB INTERNATIONAL AIRPORT LOUNGE" in old terminal. Zagreb airport also have VIP salon with 4 VIP rooms.

      I don't know if Croatia airlines will have dedicated lounge.

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  4. My prediction for the arrival of new airlines in 2017. and 2018. are as follows and in the following order... :)
    - Alitalia
    - SAS
    - Aegan
    - Tarom
    - Finnair
    - Korean Air, scheduled 2 x weekly

    I also hope/predict that OU, BA, Lufthansa, Iberia, KLM, Norwegian, Germanwings/Eurowings, Turkish, Qatar will be adding new destinations/increasing the size of the aircraft on the existing routes and/or frequencies.

    OU should also see a reasonable increase in the # of flights and perhaps in 1 or 2 new destinations...

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  5. Love the new terminal!
    Greetings from Sofia!

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  6. OT: Major of Ohrid city is today on meeting in Belgrade with the CEO of AIR SERBIA.

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    1. All comments on this topic have been transferred to the appropriate news item. It can be found on the link below

      http://www.exyuaviation.com/p/air-serbia-considering-ohrid-service.html

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  7. Let's be realistic with the new terminal - as nice as it looks, it's only likely to benefit Croatia Airlines which will now be able to offer a competitive (operationally) transfer product via ZAG which has hitherto been difficult with the heavily outdated existing terminal building. For new entrants, there are only 2 things that are going to affect their decision on whether to operate to Zagreb - the revenue dynamics (yield) for the market which is function of economic indicators, and their cost base of operating. This terminal will do nothing on the economics but if it is more expensive then the current terminal, then Zagreb actually becomes even less appealing then it already is. It will take the airport management to think outside the box here, unless their remit is to 'protect' Croatia Airlines...

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    1. It is about capacity not just comfort. Old terminal is so overcapacity especially in peek time (7:15-9:00; 12:30-14:00, 16:45-18:00, 20:15-21:15) that there is no room for serious development. For example, you can not bring LCC and than make them limitations not to fly in peek time. How can they make their high-use of planes with those limitations? Also it is not serious that you kill yourself to bring some legacy carrier which have their own wave to follow and than tell them "but we can not secure your desire timing". It is better not to start negotiate with them if you can not give them at least timing what is good for them. Because of that there would be much more space for development and much better conditions to offer to carriers than today, and for sure that will have influence in future number of passengers and carriers.

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    2. With all due respect, LCCs deal with scheduling constraints and limitations all the time so you most certainly can negotiate with them if there are peak times. How do you think they manage at airports like LGW, FCO, ORY and others. They adapt, plain and simple.

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    3. ZAG is not LGW, FCO and ORY so it is not in same position.

      But for sure if you want LCC to base plane you can not limit them with schedule. What ever you do their time-table must at least once collide with peak time.

      You can not ask LCC to wait for non peak time and that plane is stationed to wait for non peak time, doing nothing.

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    4. ^Listen, 'peak time' as you're profiling it seems to suggest it's London Heathrow and there are *NO* departure or arrival slots of gates/stands. That is not the case at ZAG now, it just requires a bit of fine tuning and tinkering from the respective LCCs scheduling department. LCCs are not like some spoilt child that has to get everything their own way.

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    5. Peak time is huge problem in Zagreb. Companies are motivated not to use them by price list (that is why most of charters start after 9 o'clock), and in top season you have slots in Zagreb in same cases. I heard that this year all summer would be slots for peek time. You should come to Zagreb at peak time and to see how international departures and check in zones look like in peak time. It is disaster!!!

      The only reason why they don't have LCC in Zagreb is price policy and that one don't motivate LCC. That price policy is on because Zagreb old terminal can not afford any more traffic in peak time. Zagreb is not LHR, but have a huge problem.

      If you are LCC and you start flights like

      6:00 - 11:00
      11:30 - 16:30
      17:00 - 22:00
      you are in peak 16:30-17:00

      if you tray to do it
      7:00 - 12:00
      12:30 - 17:30
      18:00 - 23:00

      you are in peak at 12:30 and 17:30-18:00

      You can not avoid peak time if you want to base a plane in Zagreb.

      Also ZAG is not in position to attract any legacy carrier by give them restriction. They hardly can persuade carrier to come, and for sure when you negotiate you should not start with "but you can not come to Zagreb between 7:15 and 9:00, 12:30 and 14:30, 16:45 and 18:00, 20:15 and 21:15".

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    6. You obviously have not been party to any discussions between airlines and airports because these 'discussions' would certainly not start on the basis of basing an aircraft. ZAG would do well to get a new route of any kind from an established LCC who will operate them from their existing bases.

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  8. Vezano uz još jednu novu kompaniju u Hrvatskoj, AWEX:

    1. Najavljeni BEG-ZAD, BEG-RJK ne mogu omanuti.

    2. Letovi za Brač i Portorož imaju smisla samo ako su jednom tjedno u top sezoni za turiste, ili ako su financirani od strane lokalnih zajednica.


    Sa Saab 340, koji kane koristiti, nema kruha. Taj avion a ako je 100% pun ne može biti komercijalno isplativ. Ni na koji način! Osim ako će letjeti za Air Serbiju pa će ova financirati letove jer im treba feeding njihovih linija ili ako će to financirati lokalna zajednica (PSO se ne ove linije ne može primjeniti). U tom slučaju avion je dušu dao i za letove iz Beograda za:
    - Zadar
    - Rijeku
    - Banja Luku
    - Mostar
    - Ohrid
    - Maribor
    - Prištinu
    - Niš

    Isto tako bi se dao napraviti i deal sa Croatijom za letove prema:
    - Mostar
    - Tuzla
    - Podgorica
    - Tirana
    - Ohrid
    - Bucharest
    - Sofia

    No, ako se ovo radi isključivo po komercijalnim uvjetima, niti jedna od ovih linija sa Saabom nema nikakve, ali nikave šanse!

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    1. But which small/commuter plane can be profitable for such small airlines?

      Great idea for BEG-MBX. With such a small plane it would certenly work.

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    2. Unfortunately because of Eurocontrol by the influence of big players there is no plane that can be profitable in this moment to have less than 65 passengers on board. Cvijin told me that when he has his own plane (totally payed) with 19 seats (Turbolet) with 100% LF on OSI-PUY and OSI-ZAD, and with high prices he was not profitable.

      Only way how one can be profitable with that plane is PSO. That is why you have routes with those kind of planes in North Scotland and some other PSO rutes but not in rest of Europe.

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    3. Zbog čega ti mali avioni ne mogu biti profitabilni? Nemaju dovoljno sedišta? Za L-410 sa 19 i mogu da razumem, ali Saab 340 ima kapacitet 34-38. A BEG-RJK za ATR da ode i da se vrati je možda nešto preko pola tone goriva, za manji avion vevrovatno oko pola tone.

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    4. zato što veliki europski igrači stalno forcaju visoke takse pa ispada da avion sa bitno više mjesta ima iste troškove kao i onaj minijaturan. Naravno kada to podjeliš na 70 ili na 30, ovaj manji ima nepodnošljive troškove po sjedalu.

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    5. kolega bez uvrede - ovo prosto receno nije tacno.

      ATCO

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    6. Onda ja imam pogrešne informacije (a dobio sam ih od ljudi iz 3 kompanije koji su letjeli sa malim avionima), ali činjenica je da gotovo nitko ne leti sa avionima manje od 70 sjedala, i ako leti radi se o PSO rutama.

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    7. nismo se razumeli, rec je o ulozi Eurocontrol-a na visinu takse. za visinu takse za pomenuti let Osijek-Pula iskljucivu zaslugu ima HKZP + regulator drzave Hrvatske dok Eurocontrol vrsi objedinjenu naplatu za veoma nisku proviziju. Tezina aviona, duzina rute i unit rate za Hrvatsku su zapravo krivci za visoke takse i tu je Brisel potpuno cist.

      ATCO

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    8. OK, a zašto onda takvi avioni ne lete u drugim zemljama, zašto su ih se svi rješili i nisu isplativi? Osim za PSO linije gdje država pokriva razliku u cijeni.

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  9. Impressive, this should be the standard for the rest of major EX-YU airports

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  10. Sorry for the OT, but could someone explane the difference between p2p and O&D?
    Tnx

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    1. The term P2P refers to an itinarary that is flown direct by the passenger, that is the ORIGIN and DESTINATION (O&D) are reached without changing the plane en route. Therefore the O&D can also be a P2P (ZAG-AMS). Many people use the term OD (origin-destination) however to refer to an itinarary that includes a change at some hub to reach another destination (ZAG-FRA-AMS). This is however not quite true.

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    2. I still don't understand the distinction. :(

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    3. @ Anon February 24, 2016 at 8:40 PM
      It's pritty much the same. P2P are only people using direct flights. O&D are people travelling to a certain destination no matter direct or with attachment. Example: you're from Belgrade but live in Paris. So, you're considered O&D for Belgrade-Paris route no matter how you're travelling this route. If you travel BEG-FCO-CDG this O&D, but isn't considered P2P. P2P is considered only if you travel BEG-CDG.

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  11. Zanimljiv OT
    EY planira po navodima neke stampe da spoji AZ i AB zato sto su u slicnoj situaciji i da se poboljsa povezanost i otpor od LCC.
    I kao sto je vec najavljeno pre par meseci da se AB skine sa berze .
    INN-NS

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    1. Spajanje dva gubitaša ne znači pozitiva. U svakom slučaju ovdje bi daleko bolje bilo da se ostave dvije kompanije koje imaju najbližu moguću suradnju i rješavaju svoje specifične zahtjeve i niše. Sve ostalo je samo gomilanje problema. Uz sav višegodišnji trud i investicije Etihad nije uspio promijeniti ogromnu negativu Air Berlina, a i Alitalija ne stoji dobro. Etihad previše riskira sa ovakvim kupovinama. Mogla bi im se desiti sudbina Swissaira.

      I samo jedna opaska, kako to da Etihad "odlučuje" o spajanju dviju kompanija ako u obije ima manjinski udio? Nije li to totalno protivno propisima????

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    2. Tako pise Italijanska stampa da je kao bolje zbog finansije oba dvoje kompanija
      AZ je na znatno boljem putu , dok AB nije imao bas srece sa svojim bivsim CEO nadam se da ce se vratiti u plus uskoro.
      INN-NS

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    3. AZ has a chance to recover and probably will, while future for AB is grim.

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    4. So, put them together to destroy Alitalita which have a chance.

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    5. Anonymous 4:15 PM
      +1
      This move is dumb.
      They will destroy the fragile progress that AZ has done in order to save the sinking ship that is AB.

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    6. Najveci problem AB je ne sloga Flote i konacno ce se resiti 738 pa ce se verovatno vratiti u plus .
      INN-NS

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    7. Ne, najveci je problem lizinga TUI flote.

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    8. Pa to se odnosilo na 738 Flotu pa se nadam da ce se sad vratiti u profit.
      INN-NS

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    9. Pa Air Berlin je dugo godina (i dok je još bio profitabilan) naglašavao kako namjerno imaju dualnu flotu jer na taj način mogu "ucjenjivati" i Boeing i Airbus pošto nisu ekskluzivni krisnik samo jednog proizvođača. Naglašavali su da uštede koje dobe kod popusta koje im daju proizvođači jer naručuju kod oba prozvođača anuliraju dodatne troškove duplih posada, rezervnih dijelova, održavanja... te time vrše bitne uštede. Time su se jako ponosili i to su stalno ponavljali. Čak sam o toj strategiji pisao i posebn članak.

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    10. ne, Marko, problem je u TUI avionima.

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    11. Da ali sad kukaju i hoce da se rese svih 738 sto ce i da urade dolazi dodatni A320
      Da medju tih 14 TUI aviona ima i 737 i 738.
      INN-NS

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    12. 737-800 odlaze tijekom 2016. o 737-700 ne znam. Kako se radi o samo 6 komada vjerovatno će i oni otići, bilo bi preglupo ostaviti ih samo 6. No, sigurno odlazi 25 738. Dolaze samo dva A321. Znači Air Berlin će zapravo bitno smanjiti flotu.

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    13. ne, TUI avione su na long-term lizing

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  12. Odlicne vesti IR ce uzeti 50 Embraer Aviona na leasing uz 40 Atr 72-600 i 118 Airbus.
    INN-NS

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    1. Hope to see them around the Balkans :)

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    2. Da pogotovu se nadam da ce da uvedu BEG .
      INN-NS

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    3. @INN-NS,
      probably ZAG will be before BEG. Zagreb and Croatia are huge magnet for tourists unlike Belgrade. That's why it's more possible to see them in ZAG.

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    4. Actually, Zagreb would happen because of O&D, that is because there are quite a few Croats living in Iran.

      Belgrade on the other hand would happen because of economic links as numerous Iranian companies will be using Serbia as an entry point for the EU. Actually, during a recent Serbian-Iranian economic forum, the Iranian side complained about Croatia and mentioned that many companies are actually leaving. They said it's becoming increasingly difficult to do business from there because of the EU.

      So in the end, ZAG might have more passengers but BEG would have higher yields and we all know what airlines prefer.

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    5. Think the things are changing since EU has started doing business again with Iran.

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    6. The meeting took place after the sanctions were removed, it's a recent development. I guess the Croatian administration is not as keep on working with the Persians as some others are.

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  13. U tom objektu bi ljeti moglo biti jako vruće.

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    1. U danasnje vreme postoje, magicne stvari koje nazivaju klima uredjajima!

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  14. Voleo bih da vidim sliku iz luggage sortirnice na BEG. Ova zagrebacka izgleda fascinantno. Znam da ce i BEG jednog dana imati impozantnu sortirnicu jer to se i ocekuje ako gradite hub model aerodroma.

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    1. pa mogu i ruke sortirati

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    2. Ha ha, jeste. Ja sam bio potpuno zapanjen prošli put kada sam leteo sa JU - hteo sam da odradim check-in na šalteru business klase na šta imam pravo zbog statusa, ali sada je raspored takav da je ovaj check in na ostrvu 1, a ostatak šaltera JU je na ostrvu 2.

      Službenica mi je odradila sve, zalepila tag, itd. i onda izgovorila "ali bolje idite ostavite kofer kod njih preko reda (pokazujući na šaltere ekonomske klase), jer odavde idu u drugu sortirnicu i sigurno vam neće stići na let." Hvala joj na upozorenju, ali nisam mogao da verujem šta slušam - sledeći put kupujem kartu AMEX-om pa će raditi osiguranje :)

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  15. OT - it was reported in the Montenegro press that a high powered delegation visited Etihad today to finalise Etihad's investment in Montenegro Airlines. Does anyone have any more information ?

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    1. I wonder if they take Montenegro Airlines how they will be developing 2 companies in the same time operating on the same market. It will be interesting.

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  16. OT - It is possible to book Air France AF6291 Premium Economy seat on Air Serbia operated flight between Paris and Belgrade, booking code W. Does that mean business or economy class seat on actual Air Serbia plane?

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