|Belgrade and Skopje airports recognised at World Airport Awards|
Belgrade Nikola Tesla Airport and Skopje Alexander the Great Airport have once again been named among the top ten best airports in Eastern Europe at the 2016 Skytrax World Airport Awards held in Cologne last week. Belgrade Airport was placed fifth among Eastern Europe’s best airports, retaining its position from last year, while Skopje managed ninth position, featuring on the list for only the second time. The category was won by Budapest. No other airport from the former Yugoslavia managed to enter the top ten of any category. Furthermore, no airport in the region was among the top 100 best airports in the world, with Singapore’s Changi Airport taking the title for a fourth year in a row. The 2016 World Airport Awards were based on 13.25 million customer nominations across 106 nationalities of air travellers, and included 550 airports worldwide.
WORLD AIRPORT AWARDS - BEST AIRPORTS IN EASTERN EUROPE
The World Airport Awards are considered the most prestigious accolades for the airport industry voted by customers in the largest annual global airport customer satisfaction survey. It operated from June 2015 to February 2016. It is the second time in the award’s seventeen-year history that two airports from the former Yugoslavia have entered the top ten of any category, which include the world’s best airport, most improved airport, airport with the best staff, best security and best transit airport, to name a few. According to Skytrax, the survey and awards process is independent and guaranteed free of any airport influence or interference in final results. It evaluates customer satisfaction across 39 key performance indicators for airport service and product - from check-in, arrivals, transfers, shopping, security and immigration, through to departure at the gate.
WORLD AIRPORT AWARDS - BEST AIRPORTS IN EUROPE
Over the past three years, Belgrade Airport has invested significantly in improving its facilities, with the addition of three new gates, the expansion of its departure lounges, replacement of old air bridges, the overhaul of its business class lounge, opening of new retail space and the installation of a visual docking guidance system for aircraft. On the other hand, since opening its new terminal in September 2011, Skopje Airport has been no stranger to awards. Since 2013 it has been named the best airport in Europe handling under two million passengers according to Airports Council International (ACI). With six air bridges and a capacity to handle four million passengers per year, some 110 million euros were invested into the terminal building. The World Airline Awards, also organised by Skytrax, where Adria Airways and Croatia Airlines have often featured among the ten best carriers in Eastern Europe, takes place in July.
WORLD AIRPORT AWARDS - WORLD'S TOP 10