Thursday, March 16, 2017

Zagreb Airport terminal reveal


UPDATES

Click images to enlarge

That completes today's coverage of Zagreb Airport's new terminal reveal.

Exterior

   

Baggage claim and arrivals


       

Baggage sorting facility


       

Assistant Technical Director, Frano Mikulić, explains in more detail the functioning of the baggage sorting facility (Croatian only)


The Managing Director of Zagreb Airport, Jacques Feron, and Board Member, David Gabelica, address the press.


Airside

     

The Operational Readiness and Airport Transfer Centre (ORAT) will ensure the smooth running of the airport. Zagreb becomes the first airport in the country to have an integrated ORAT centre with several department coordinators overlooking the running of the facility.

Operational Readiness and Airport Transfer Centre

 

ORAT (Operational Readiness and Airport Transfer) team member Hrvoje Bradica discussing the purpose of the centre in more detail (Croatian only)


Passport control upon arrival

   

Departure lounge

        

The PrimeClass Lounge for first and business class passengers is spread over 323 square metres and has the capacity to accommodate 84 guests. It includes a self-service buffet, Wi-Fi Internet access, business area, TVs and a relax area with massaging chairs. The PrimeClass lounge is a staple of many TAV-operated airports.

Premium lounge

   

Commenting on the new duty free area, Commercial Director, Ana Penavić, said, "The duty free shop will be focused on Croatian made products and gastronomy. Every week, the duty free shop will promote a different Croatian specialty which passengers will be able to sample. Global brands will also be sold". Some of the international chains that will be located at the new terminal will include Caffè Nero, Brewmark, Cakes&Bakes, Pom juice bar, Needstop, Spread and Antonia. The new terminal will feature a concept store which will boast garments and furniture from famous Croatian designers.

Duty free

       

Commercial Director, Ana Penavić, explains in more detail the concept behind Zagreb Airport's retail and commercial space (Croatian only)


Passport control and security

   

Check-in

        

General Manager, Jacques Feron, notes, "Building this terminal within three years was a challange but we are very happy now that it is complete. This is the first step and we are very proud".




Zagreb Airport will today unveil its new passenger terminal to the press ahead of its opening ceremony next Tuesday. Joining the media today will be Zagreb Airport's General Manager, Jacques Feron, Board members Hulya Sofuoglu and David Gabelica, Airport Coordinator, Dragutin Škrlec, Commercial Director, Ana Penavić, Managing Director of Ground Handling Services, Ivana Akmadžić, Assistant Technical Director, Frano Mikulić, and ORAT (Operational Readiness and Airport Transfer) team member Hrvoje Bradica. EX-YU Aviation News will be live at the scene and provide updates and photos sometime after midday. The new 243 million euro terminal building will officially open for commercial use on March 28.
Flights that will use the new terminal prior to opening (March 17)

Flight numberAirlineRoute
SU2040AeroflotMoscow - Zagreb
SU2041AeroflotZagreb - Moscow
OU451Croatia AirlinesAmsterdam - Zagreb
OU490Croatia AirlinesZagreb - London Heathrow
AF1560Air FranceParis - Zagreb
AF1561Air FranceZagreb - Paris

The facility stretches over 65.000 square metres and three levels, features three baggage carousels, eight air bridges - six for international flights and two for domestic services - nine security checkpoints, thirty check-in desks, 23 passport control booths and a car park with the capacity to handle 1.100 vehicles. One of the international gates will have the ability to handle larger "heavy" aircraft. Furthermore, the airport includes three remote stands next to the terminal, while stands at the current passenger building will also be used if the need arises. Each of the aircraft parking positions at the new facility includes a Visual Docking Guidance System which gives information to a pilot attempting to park their aircraft. The terminal itself features a large 600 square metre duty free shop operated by Aelia, sixteen cafés, bars, restaurants and snack bars run by Turkey's BTA, as well as smoking cabins and automated baggage handling. Enough space has been left for additional check-in counters and baggage carousels to be added once the new terminal reaches its maximum capacity of five million passengers. Further extensions envisaged along the thirty-year concession period will potentially see capacity increased to eight million.

The opening of the terminal will coincide with the launch of new routes, including Monarch Airlines from Manchester and London Gatwick, Emirates from Dubai, Norwegian Air Shuttle from Stockholm, Croatia Airlines to Stockholm, Oslo, Helsinki and Bucharest, as well as Eurowings from Dusseldorf, the latter of which was announced yesterday. Beijing Capital Airlines will also potentially introduce services between the Chinese and Croatian capitals.

Last week, defence and security company Saab confirmed it had been selected by Croatia Control to deploy its Advanced – Surface Movement Guidance & Control System (A-SMGCS) at Zagreb Airport. Saab will deliver a fully integrated A-SMGCS solution, including hardware, software and engineering services. The system will provide surveillance coverage using an array of Saab’s latest generation multilateration sensors and Saab’s SR-3 Surface-Movement Radar. The Saab A-SMGCS will fuse surveillance data from the multilateration sensors and SR-3 for the location and identification of all aircraft operating on the airport’s surface. The surveillance data will be integrated with Saab’s conflict detection and alerting algorithms to provide controllers with advanced visual and auditory warning of potential runway incursions. “Saab´s solutions at Zagreb International Airport will improve situational awareness, runway safety, capacity and will contribute to the landmark modernization project. We are committed to a long-term partnership with Croatia Control today and well into the future”, Mike Gerry, Head of the Saab Business Unit for Air Traffic Management, said.

110 comments:

  1. Yeah, can't wait! Thanks, Ex-Yu, for being there with updates!

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    Replies
    1. well, say thanks to those that invited him :)

      looking forward too

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    2. "well, say thanks to those that invited him :)"

      And the guy who will take the time to travel, spend a whole day or two making content, and posting all that content here for free doesn't deserve a "thanks"?

      Delete
    3. This comment has been removed by the author.

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  2. Finally :) can't wait

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  3. Lucky people who are flying on those flights tomorrow

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    Replies
    1. I think there will be flights using the new terminal all of next week too.

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  4. The way airlines are announcing new flights they may have to expand soon :D

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    Replies
    1. Yep, you might not be wrong there.

      Zagreb Airport expects 3.2 million pax in 2017, could be 3.7 million in 2018, 5.0 million in 2020.

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  5. http://avioradar.hr/index.php/squawk/461-svecanost-za-zaposlenike-mzlz-franjo-tudman

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  6. Looking forward to the photos :)

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  7. Will there be any more new routes announced?

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    Replies
    1. Negotiations are in progress, who knows, maybe not this year, but next year definitely!

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  8. And let us remember all of those who said "that will never happen" and "when Zagreb..."

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    Replies
    1. And never forget.

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    2. Exactly, same for those who said that Jat will never be privatized.

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  9. New terminal looks great. Congrats Zagreb

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  10. Thanks ex-YU looking forward to it.

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  11. We will probably see very strong growth this year at ZAG with all those new routes.

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    Replies
    1. We might get even 8-10% growth this year

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    2. It will be around 7% because of slow Q1.

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  12. Is there some chain fastfood restaurant at the new terminal?

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    Replies
    1. Hope so. Although all the cafes are being run by dome Turkish company

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    2. Looks like not :(

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    3. Why would you want a chain fast food restaurant? Why not ask if there will be a restaurant? How old are you, 13, 14?

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    4. It's a norm at almost all bigger airports. No need to get angry.

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    5. Not angry, more curious who would ask such a question. Who cares if Burger King, or McDonald's, or Starbuck is there? I would prefer some local 'real' restaurant, or at least a local chain.

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    6. On bigger airports yap.

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    7. At least some local version of 'hleb i kifle' like they have in Serbia and at BEG.

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    8. They should have the Croatian fanchise Surf 'n' Frise. They are already establishing themselves around the world and are at some airports too.

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    9. Yes, something like that, Croatian, local, promoting Croatian products.

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    10. McDonalds is opening a restaurant at the new terminal.

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  13. When did the construction of the terminal start? Seem like it went by quickly.

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    Replies
    1. 2013 I think

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    2. Well they did it quickly then. Good

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  14. It's going to be a big year for Zagreb Airport. Congratulations to all involved.

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  15. Congratulation!. Definitely new Zagreb terminal is most advanced in South East Europe, at present time. It is great to people in comercial aviation.
    Siguran sam da Vreme Beogradskog Nikole Tesle pocinje od doletanja koncesionara i preobrazaja ove primarne vazdusne luke Srbije.
    Dobra sreca i puni uvecani aerodromi.
    Rodney & Son.

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    Replies
    1. A ti nemožeš da daš kompliment bez da spominješ ANT? Pitaj se zašto je to tako.

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    2. Kad je covek iz Kraljeva...

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    3. Nema veze odakle je čovek. Čudno, znamo da je radio u aviaciji valjda 4, 5 decenija. Ali svaki put, baš svaki put mora da ubaci ANT, ili Kraljevo, bez obzira šta je tema.

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    4. Uvazeni Anon 1:36.
      Mogu ja da ne spominjem Beogradski aerodrom kada hvalim novi Zagrebacki terminal. Koji je za sada neuporedivo lepsi od Beogradskog. Ali Nikola Tesla mi je blizi po mojim letovima sa njega. Blizi mi je srcu. Blizi mi je i u kilometrima. Bio ja u Kraljevu ili u Sydney. Sve jedno. I o jednom i drugom govorim u kontekstu avijacije.
      Mogu reci "Nama Dobro i Nkome Zlo".
      Toliko od mene.
      Uzivajte u novom Terminalu i dolazecem prolecu. Sva ko Vam dobro,dobri covece.
      Rod
      Serbia

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    5. Ovo mi je dobro, 'Mogu ja da ne spominjem Beogradski aerodrom kada hvalim novi Zagrebacki terminal' ili neću.

      Nema problema Radovane, Vi ste naši i cenimo Vaše mišljenje i iskustva. Samo bi voleo neki put malo stručnije analize, a ne samo komentari tipa, neka se Morava što pre otvori, i neka se BEG razvija što više. To svi znamo i želimo, ne mora da se spominje svaki put.

      U ostalom želim Vam prijatan dan i svako dobro.

      Good flying.

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  16. Thanks for the coverage and to those who invited Ex Yu. Would be great if you could also give us your opinion and impression.

    Thanks in advance!

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  17. Congrats! I like everything except the name :P

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    1. Name if not there for you, it is up to Croats to choose it. Their airport their name! End of discussion.

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    2. How do you know he is not a Croat? It was a controversial decision here, there was no national consensus

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    3. Alen Šćuric PurgerMarch 16, 2017 at 10:02 PM

      Croats think that there were better options (Penkala, Kravata, Ruđer Bošković, Faust Vrančić...) but trust me there are just few, very few Croats that are against name of airport.

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    4. To ti mislis.

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    5. ruđer bošković with his serbian background would be a fun way to name no1 croatian airport

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    6. Purger, I am a Croat and am very much against this name. As are most people that I know. So please don't speak on everyone's behalf, Ok?

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    7. Enough already with the name choice. Jesus Christ Superstar.

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  18. The best looking airport in South-Eastern Europe!
    Congratulations, Zagreb!!! I really envy you :)
    Greetings from Bulgaria!

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  19. Zanima me, da li bi ikada hrvatska sagradila ovakav terminal bez koncesionara? Koliko godina bi ga gradila? Koliko bi kostao takav terminal i kako bi ga finansirala? (samo nemojte onu pricu iz profita aerodroma ;)

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    1. DBV i SPU se grade iz profita aerodroma

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    2. Posto nisam upoznat sa projektima u DBV i SPU, zanima me koliko sve to traje od projekta do zavrsetka gradjevinskih radova, koliko kostaju terminali. Posto je za izgradnju potreban stalni priliv novca, da li je uzet kredit i ko je to ucinio, drzava ili aerodrom? Hvala!

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    3. Hrvatska je do sada bez koncesionara
      - izradila potpuno nove terminale u Zadru, Splitu, Dubrovniku i Braču
      - obnovila terminal u Osijeku

      Uz to hrvatska je izgradila preko 1.000 km autoputa, kilometarske tunele, niz brodskih luka, velikih sportskih dvorana, bolnica, stotine škola, obnovila desetke tisuća ratom porušenih kuća, mostova i drugih objekata...

      U kontekstu svega toga ovaj aerodrom baš i nije super-mega projekt

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    4. @1:47, ne sumnjam, ali znamo kako i po kojoj ceni je to placeno: Public debt: 88.3% of GDP (2016 est.) Debt - external: $48.11 billion (31 December 2016 est.) Mene zanima, ko je uzeo kredite za izgradnju tih aerodroma, sami aerodromi, gradovi ili drzava?

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    5. Spit - grad. A Dubrovnik npr. većinu sredstava osigurava iz EU fondova, a ostatak će pokriti sam aerodrom i grad. I još uz to će projekt biti završen samo malo kasnije od zagrebačkog. Ali je kasnije i počeo i bitno je manji.

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    6. @Michael, Hvala.

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    7. Split prvenstvno država, a ne grad.
      Dubrovnik vlastita sredstva + država,
      Zadar država,
      Brač država + privatni investitor,
      Osijek država.

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    8. Dubrovnik vlastita sredstva + EU (ne država)*

      Zadar i Brač su odrađeni rekordno brzo, Dubrovnik je trajao jako dugo, ali su radili u fazama (i koristili vlastitu zaradu). Split tek kreće.

      Delete
  20. Some info supplied by Zagreb Airport:

    http://www.zagreb-airport.hr/UserDocsImages/MZLZ%20Travel%20Alerts%20&%20Advisories%20170317a.pdf

    http://www.zagreb-airport.hr/UserDocsImages/MZLZ%20Travel%20Alerts%20&%20Advisories%20170317HRa.pdf

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  21. Wow I love the look of the lounge. Nice!

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    1. +1 looks stylish.

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    2. It sure does - good for ZAG airport and what they now can provide to all airlines using ZAG airport. The old lounge was awful .... but sadly, it is not an OU dedicated lounge. Other serious airlines have their own dedicated lounge in their home base where they showcase their products and importantly, airline specific customer services

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  22. Will any airline have a dedicated premium lounge?

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    1. Not at this point.

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    2. From the photos, there doesn't appear to be any windows or natural light - also it doesn't seem to overlook the pier so people can look out to catch the action on the platform... can anyone clarify this ?

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    3. ^ There isn't. There is a window but it overlooks the hall so passengers passing by can look into the lounge, which I think was a bad call from a design viewpoint. While I love the entire airport project they really could have done more with the lounge. It doesn't face the platform so there is nothing to see. Also it is quite small.

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    4. What a shame and what a missed opportunity. They build a fit for purpose state of the art terminal and leave the design of the one airport lounge as an afterthought. Moreover, all airlines have to use the same lounge. OU could have set itself apart from the rest and had its own dedicated lounge to showcase itself at its home base. Something different for its premium passengers, rather than something that all airlines will use.

      Meanwhile, JU's lounge is not only bigger, but is restaurant quality, with an a la carte menu, exclusively serving JU and it's EAP partners, unlike this lounge at ZAG, which is smaller and meant for everyone - no exclusivity at all.

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    5. Would it stay like this after March, when Air Serbia will change today business class with same like Lufthansa? For whom will they have this lounge than?

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    6. It is a Premium lounge, not a business class only lounge. They have people who are platinum, gold and silver FF status who are the majority of people using the lounge... they give their passengers additional services for their loyalty. If it was only a lounge for people travelling in business class, i'm sure that they wouldn't have built such a huge lounge, given that there are less and less people in Europe travelling in business class on short haul flights. All the more reason why lounges such as JU's are an important factor in recogonising the loyalty of passengers.

      That's why OU should have build their own lounge at their new home, instead of simply being a user of a "me too" facility.

      Delete
  23. Really nice looking terminal. But the name. There was certainly a better name!

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    1. There was, Penkala for example.

      But Tuđamn is "father of nation" and for sure that name differently sound in Croatia than in Serbia. But it is Croat airport, they build it, and they can choose name by themselves.

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    2. Or Kravata guy

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    3. It is difficult to identify characters from the past as good or bad. Especially if we can't remember them. For instance Napoleon or Che Guevara. Tudjman most people still can remember. They remember at least some circumstance he was in. With this memory you just can't decide for this name.

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  24. Is it just me or does the passport check look a bit incomplete? The rest of the terminal looks fabulous, just this bit...

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    1. Yeah seems like a few more things have to be done.

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  25. On the first two pictures of the Check-in area a black rectangle is shown in the upper left corner. Could it be a electronic Info display for departure/arrivals flights ?

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    1. It will be a huge digital commercial billboard, unfortunately! The terminal really looks amazing!

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  26. Incomparable to the current terminal.

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  27. Still a bit to do here and there but looks very nice and modern

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  28. Congrats from Belgrade :)

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  29. Croatia is a true EUROPEAN country! This terminal is the best in Europe!

    Regards from Skopje!!!

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    Replies
    1. Thank you :)

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    2. Seeing all the hotels and infrastructure Croatia has built, i must admit, i would never have thought 15 years ago that this is possible in our region
      Fantastic job and it pays off with more and more people visiting this beautiful peace of earth. This year I will spend 2.5 weeks of my vacation in Croatia. Croatia meanwhile offers so much, that I have to come again and again

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    3. Alen Šćuric PurgerMarch 17, 2017 at 1:27 AM

      Thanks to come. You are more than welcome!

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    4. Staying at the Esplanade 29mar to 2jul. If u hve time for kaficu, lets go

      Delete
  30. Eurowings schedules Skopje service from Munich starting from 31 October this year

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  31. Great! Thanks for all the pics and videos. I really think it looks nice and can't wait to pass through the airport.

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  32. Thanks to the best and the most reliable aviation news outlet in southeastern Europe for this coverage!

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  33. Looks like a castle, wow!
    And you ex YU admin u re fantastic and once again u deliver a hell of a service to us! Thank you
    For me yr are not a top 50 avistion blog, u re the nbr ONE
    Switzerlands aviation market is around 3 times as big as ex YU but we hve not 1 blog close what u offer us

    Btw will be testing new terminal on 29mar arriving on LX CS100. Keep u posted about my impressions

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  34. thanks ex.yu, great coverage

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  35. Nice pics, videos, great coverage overall. Thanks Ex-yu Aviation!

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  36. Wow, great Work Zagreb and ex-yu! Still waiting in Berlin to Open BER :-( After so many years...

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  37. Sve izgleda besprekorno, osim onih neobradjenih betonskih stubova u unutrasnjem dijelu.

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    1. Meni su oni stupovi super. Bas tako neobradjeni.

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  38. Ajme imena. Da crkneš od muke.

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  39. There is a nondenominational prayer room (or similar) at the new terminal in Zagreb?

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    1. Yes, a nondenominational prayer room for "contemplation, meditation and spiritual rest". There is one at the old terminal as well.

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  40. Looks amazing ZAG. Can't wait to see the new terminal arriving on EK first flight on the 01 June.
    Can't wait for UA confirm their new flights to NY.

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    Replies
    1. well u will wait for that announcement...let's say until 2020. lol

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  41. Sve krasno, divno. Samo, neće valjda ovi betonski stupovi ostati ovako? :S

    ReplyDelete

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