Wizz Air has partnered with Hopper Technology Solutions (HTS) to offer an opt-in "Disruption Assistance" service, allowing passengers to immediately rebook on any airline or receive a 100% refund if their flight is cancelled or delayed by two hours or over. This premium service is available during booking via the Wizz Air website or app for between 9.90 and 14.90 euros. On the day of the trip, HTS monitors and proactively notifies customers who have purchased Disruption Assistance of any qualifying disruptions - typically delays of two hours and above or a cancellation on the day of travel. If customers face one of these disruptions, they can rebook to their final destination on any airline for free, up to a cap. If they are not satisfied with their rebooking options, customers can get a 100% refund of their booking and still take their original flight. Silvia Mosquera, Commercial Officer at Wizz Air, said, “By introducing this tool, we are offering a uniquely proactive customer-centric solution that complements our existing services – giving passengers reassurance from as early as a two-hour delay, well before EU-mandated coverage applies. It works alongside our existing support options and Regulation EC261, enhancing the care we provide while maintaining our commitment to fair and transparent service”.