Air Serbia prepares for Chicago service launch


Air Serbia is preparing to add its second destination in the United States in just over a month and a half, on May 17, with the airline to connect Belgrade and Chicago with a nonstop air service exactly 31 years to the day since operations were last maintained. Air Serbia has told EX-YU Aviation News that advanced bookings have been strong, and that the majority are currently made up of point-to-point traffic although a greater share of transfer passengers is expected in the coming period. The Chicago service will be maintained three times per week, using the same flight numbers that were utilised by Air Serbia’s predecessor JAT Yugoslav Airlines. The last scheduled flight between Belgrade and Chicago was carried out on May 17, 1992.

One of the airline's largest sellers in North America, travel agency Axioma Travel, says the new route has generated a lot of interest. Speaking recently to EX-YU Aviation News, Axioma Travel’s President and CEO, Fedja Stepanovich, said, “There is lots of interest as expected. Fares across all airlines are very high for this first full post-Covid summer and Air Serbia’s nonstop flight from Chicago to Belgrade is no exception. Most potential passengers are still on the sidelines hoping for lower fares, which I think will not come this summer. Based on available RBDs [booking class] in the CRS [Central Reservation System], I would say that the Chicago flights are ahead to JFK in terms of booked passengers for summer 2023”. Air Serbia itself said last month that load factors on the Chicago route are stronger than to New York, although it noted that there is significantly less capacity on the Chicago service. “However, we consider it a very positive surprise because it is a newly launched route, while JFK has already matured”, the Serbian carrier noted.

Mr Stepanovich explained that there is interest for the Chicago service outside of the city as well. “We get many customers requesting the new flights via Chicago but wind up booking via JFK because they are cheaper. We have a lot of customers that dislike JFK, but not enough to pay more to connect via Chicago. The Chicago flights operate three times a week and all three have very different departure times. While this may be convenient for passengers living in Chicago and going beyond Belgrade, it does not really help USA beyond Chicago connection traffic at O’Hare”. Commenting on customers booking tickets for travel via Belgrade, Mr Stepnovich said, “As far as beyond Belgrade is concerned, it’s mainly Skopje and Podgorica / Tivat that we see. Sarajevo does not have a connection both ways and Ljubljana and Zagreb passengers have virtually no interest to connect via Belgrade. It’s a shame Sarajevo does not have a connection, as I am sure that would sell well”.

In addition to the three weekly Chicago service, the Serbian carrier will maintain daily flights to New York during the peak summer travel period. Air Serbia is interested in adding more destinations in the United States once it commences operations to Chicago, with Miami being one of the front runners. “We're looking at other destinations in the US. But again, our main strategy is to target cities that have year-round potential. We do not want to increase seasonality, which is already high in our region”, Air Serbia previously said.



Comments

  1. Anonymous09:02

    Which terminal will JU use at ORD?

    ReplyDelete
    Replies
    1. Anonymous09:03

      Terminal 5

      Delete
    2. Anonymous09:11

      T5 is the airport's main international terminal

      Delete
    3. Anonymous09:21

      Any idea which lounge they will be using in Chicago for business class passengers? They haven't listed it on their website yet.

      Delete
    4. Anonymous09:36

      Probably Swissport lounge. Used by Etihad too.

      Delete
    5. Nemjee09:51

      Some like Lufthansa arrive to T5 but depart from UA's terminal. Even though this might be easier for transfers, T5 is much nicer than the UA terminal.
      ORD is quite ok for transfers even if you have to clear customs. Done it at least a dozen times and never had a problem.

      Delete
    6. Anonymous12:49

      Once these direct flights happen we will no longer be at the mercy of the EU strikes and cancelled flights for trips to Canada, US and Latin America!

      Delete
    7. Nemjee20:30

      Now it's OS' turn to go on a strike ... sorry, they are calling it a collective meeting or something like that. Austrian Airlines had to cancel a whole bunch of flights tomorrow.

      Delete
  2. Anonymous09:03

    Congratulations to Air Serbia for their courage and vision for long haul development. Wishing them good luck.

    ReplyDelete
    Replies
    1. Anonymous09:07

      Can't wait for the launch. Will be a historic day.

      Delete
  3. Anonymous09:05

    I am sure that Chicago will prove to be a success for Air Serbia

    ReplyDelete
    Replies
    1. Anonymous09:15

      Maybe even bigger than JFK.

      Delete
    2. Anonymous09:17

      I always wondered why they launched JFK ahead of ORD.

      Delete
    3. Anonymous09:34

      Much bigger number of connecting passengers.

      Delete
    4. Nemjee09:53

      Not just that, New York is the single biggest O&D market from Belgrade. A lot of Serbs go there for holidays which isn't the case with Chicago.

      Delete
    5. Anonymous10:31


      No sane people goes to Chicago all year and Miami in summer.

      Delete
  4. Anonymous09:05

    Miami next please

    ReplyDelete
  5. Bratski let u pobratimski Cikago. Prvi put Er Srbija siri krila prema Micigenu. 🛫♥️✈🌐🛫
    Pozdrav iz Sidneja. 🇦🇺♥️🇷🇸🛫🇺🇸✈

    ReplyDelete
    Replies
    1. Anonymous09:08

      Chicago is in Illinois, not in Michigan.

      Delete
    2. Anonymous09:48

      He meant Lake Michigan :)

      Delete
    3. Avionlet11:34

      I guess he meant the Lake Michigan and not the state

      Delete
    4. Anonymous16:04

      JAT used to fly to Chicago and Cleveland.

      Delete
    5. Aero Put vas Aero Put. All so JAT was JAT. And Air Serbia is at present in glory to Serbia. National airline of the same state, Serbia. Proudly facts! ✈🇷🇸🛫🌐✈

      Delete
  6. Anonymous09:07

    The Balkan Diaspora is huge in Chicago. It will do well on this route.

    ReplyDelete
    Replies
    1. Nemjee09:55

      Not just in Chicago but in south Wisconsin as well. Lots of Serbs are living around Milwaukee and they can easily use this route.

      It's a shame they don't have a partner in ORD as they could have offered convenient connections to the Midwest and especially to places like Ohio where a lot of Serbs live.

      Delete
    2. Anonymous14:20

      AA might work

      Delete
  7. Anonymous09:08

    I'm surprised that P2P is dominant on this route. Would have thought it would be the other way around.

    ReplyDelete
    Replies
    1. Anonymous09:12

      It shows there is a huge diaspora.

      Delete
    2. Nemjee09:56

      There is more competition for the transfer market. Just look at the amount of flights that are offered by UA, LH, LX and OS to VIE, FRA, MUC and ZRH.

      A friend of mine flew on LX to BEG from ORD and he was told that there were 75 transfers to BEG alone!

      Delete
    3. Anonymous15:11

      Anecdotal evidence. If that flight carries 50% of all ORD-BEG pax it would mean 110k annual return pax based on that sample. Annual number are just over 30k.

      Delete
    4. Nemjee16:22

      Well, the market will grow once non-stop flights are added. Don't forget that BEG has a large catchment area so in the future passengers from Croatia, Romania and maybe even southern Hungary might use BEG for flights to North America. Once they do numbers will grow quite a bit.

      Delete
  8. Anonymous09:08

    Interesting insight from the tour operator. Good to hear that point of view.

    ReplyDelete
  9. Anonymous09:10

    The fares are expensive

    ReplyDelete
    Replies
    1. Anonymous09:11

      It means demand is high.

      Delete
    2. Anonymous09:18

      There were promo fares on the first few days of sale but it didn't last long.

      Delete
    3. Anonymous09:24

      I purchased my BEG-ORD-BEG flights for 820 euros a few weeks ago. But I have to say the additional cost for selecting a seat is pretty expensive.

      Delete
    4. Anonymous09:29

      What is the cost to select the seat?

      Delete
    5. Anonymous10:48

      Almost a 100 euros for exit row.

      Delete
    6. Anonymous10:54

      Similar on other airlines too. I was recently shocked when I booked a Swiss business class ticket from ZRH to JFK that I had to pay to select a seat in business class on the A330! And it was 150 euros each way.

      Delete
    7. Anonymous02:34

      100 EUR for a exit row seat on a transatlantic flight is standard on all airlines sometimes even more

      Delete
    8. Anonymous04:20

      When you pay to get an exit row seat, you are not paying to select your seat; you are paying for a premium product. Obviously the exit row seats are preferable for most passengers; they will carry a premium. I know because I regularly pay almost $200 per tatl leg for extra legroom on other airlines

      Delete
  10. Anonymous09:12

    I completely agree with the statement that the current scheduled does not give good transfer opportunities on the US side. Why are all of their flight at different times?

    ReplyDelete
    Replies
    1. Anonymous09:14

      Maybe slot constraints? A330 availability constraints?

      Delete
    2. Anonymous09:19

      With this schedule, on each day of arrival to Belgrade they are targeting a different wave of departures to the region and beyond.

      Delete
    3. Anonymous09:22

      I like the evening departures from both BEG and ORD. Gives you an entire day in each city.

      Delete
    4. Nemjee09:59

      Well why should they focus on transfers in ORD when they don't have a code-share with a US based carrier? It would make no sense. Not to mention that JU's code-shares are generally expensive and make little sense (35 hour flight times for example).

      Delete
    5. Anonymous11:34

      They managed to offer connections onto ORD from midnight, morning and midday wave so I think it is quite good.

      Delete
  11. Anonymous09:13

    They have enough ATRs for night wave, so it would be obvious to launch 5pw night flights, as well as 5pw day flights. I wouldn’t be surprised if they increase SJJ to 14pw.

    ReplyDelete
  12. Anonymous09:14

    Wonder how long it will take this one to become profitable.

    ReplyDelete
    Replies
    1. Anonymous09:16

      Likely much quicker than JFK. Completely different story when you have already developed flights to the USA then when you start long haul for the first time in 25 years.

      Delete
    2. Much faster than OU's ZAG-OMO or other Q400's feeder flights which will become profitable NEVER, especially with "brand new shiny A220 fleet"

      Delete
    3. Anonymous16:07

      Anonimous 09:16 first time?

      Delete
  13. Anonymous09:17

    I really like that they kept the same flight numbers as JAT :)

    ReplyDelete
    Replies
    1. Anonymous09:17

      Obviously I mean on the Chicago route

      Delete
    2. Anonymous09:23

      Does anyone remember what their timing/schedule was for the Chicago flight back during JAT times?

      Delete
    3. Anonymous09:28

      @9.17 I don't think the flight numbers are the same. I think Chicago used to be JU520/JU522.

      Delete
    4. Anonymous09:30

      ^ No, it was the same flight number. But JAT did change the flight numbers later on, like in 1990.

      Delete
    5. Anonymous19:22

      506 was BEG-ZAG-JFK-ORD late70's early 80's 522 was BEG-ZAG-ORD

      Delete
  14. Anonymous09:21

    Fingers crossed. It would benefit their long haul flights and SJJ loads too.

    ReplyDelete
  15. Anonymous09:33

    10 weekly to the USA from BEG is fantastic.

    ReplyDelete
  16. Anonymous09:36

    Congratulations to Air Serbia for expanding long haul. Well done on moving in the right direction.

    ReplyDelete
  17. Anonymous09:37

    Anybody knows where from the third A330 will come?
    When will JU start to name their ATRs?

    ReplyDelete
  18. Anonymous09:44

    Interesting to learn that there is fewer transfer traffic. Chicago is home to a sizeable Balkan diaspora. Again, problem is that JU needs to spend on advertising plus LO are usually fierce on the Chicago route. They too have a diaspora there and very good connections via WAW.

    ReplyDelete
    Replies
    1. Nemjee10:01

      I don't know if they still do but before covid they used to have KRK-ORD flights as well. Back then they used to run a mini hub in Krakow.
      LO is a beast in Chicago as they can dump fares for transfers since they have a massive O&D demand. LO flies double daily WAW-ORD with B789.

      Delete
    2. Anonymous10:37

      They have been a beast for a long time. Plus it is much cheaper to operate the Dreamliner. A330 (excluding neo) is also an old-fashioned aircraft similar to the 767.

      Delete
    3. Nemjee10:54

      Well, beggars can't be choosers. JU didn't have an investor who was willing to get them new, shiny toys. They were treated the same way OS is treated by its evil stepmother.

      For Poland LO was and still is a matter of national pride and an important national project. Just look at the proposed new airport for Warsaw.

      Delete
    4. Anonymous11:26

      The fact that i got a LOT polish airlines add on this article is so funny to me

      Delete
  19. Nemjee09:50

    To be honest, I think a night flight to SJJ can immediately start with the A319. If you add JFK and ORD to the transfer mix there should be no problems filling at least 100 seats on the A319 the first season.

    Anyone know what's happening with SJJ opening at night? There were no updates for a while now.

    ReplyDelete
  20. Anonymous09:57

    Info is that two airlines have submitted requests for SJJ night operations.

    ReplyDelete
  21. Anonymous10:05

    Exciting times for JU

    ReplyDelete
  22. Anonymous10:08

    Now the hard work begins in making Chicago sustainable.

    ReplyDelete
    Replies
    1. Nemjee10:14

      It's easy in summer, winter will be a true challenge.

      Delete
    2. Anonymous10:15

      We will see if they keep 3 weekly in winter or if it goes down to 2.

      Delete
    3. Anonymous10:19

      I doubt they will keep it at 3x in winter. Most likely 2x like JFK used to be.

      Delete
    4. Nemjee10:21

      Depends what their regional network will look like and if they will start promoting this service in order to attract transfers.
      Marketing done right can produce fantastic results. Just look at BEG-BUD and compare it to BEG-OTP.

      JU invested quite a bit in BEG-BUD and results are starting to show. They invested next to nothing in BEG-OTP and the route keeps on producing mediocre results.

      Just watch BUD outperform OTP this summer despite being launched this year. To make things even more tragic, I think BUD is already performing better than their SOF route.

      Delete
    5. Anonymous10:41

      I wouldn't compare BUD to SOF just yet. SOF is performing quite well, they scheduled A319 on certain days because of transfers.

      Delete
    6. Nemjee10:55

      On what days? It could be caused by fleet unreliability. A large chunk of their fleet is grounded either for regular or unscheduled repairs/checks.
      OTP on the other hand got the A319 because of increased demand.

      Delete
    7. Anonymous11:34

      Still too early to judge BUD. It failed not only from BEG but from INI too:

      https://www.exyuaviation.com/2019/10/air-serbia-to-axe-nis-budapest-service.html

      Hungary is becoming a more O&D market and such between Serbia and Hungary is not large.

      Delete
    8. Anonymous11:36

      I was attending a conference in Tirana a few days ago and interestingly all the delegates from Hungary had flown with Air Serbia via Tirana.

      Delete
    9. Anonymous11:36

      Sorry meant *via Belgrade

      Delete
    10. Anonymous11:52

      Makes sense

      Delete
    11. Nemjee16:25

      Thing with BUD and BEG is that the two are so close to each other that passengers can fly with JU to pretty much anywhere, the backtrack isn't such a big deal.
      Just like Lufthansa sells most of their West Coast flights as well as Nevada, Utah, Arizona via California with UA.

      Delete
  23. Anonymous10:10

    Wonder what the cargo potential is on this route.

    ReplyDelete
    Replies
    1. Anonymous10:12

      If they have a lot of cargo to New York as they indicate and data shows, then Chicago should be similar.

      Delete
    2. Anonymous10:18

      When they were explaining the reason for choosing Chicago over Toronto they said cargo played a big factor too.

      Delete
  24. Anonymous10:11

    Nice to see US market developing for JU

    ReplyDelete
  25. Nemjee10:13

    I am certain OS is one of them and I wouldn't be surprised if JU was the other.

    ReplyDelete
  26. Anonymous10:18

    Performance would be a lot better if they could find a US codeshare partner.

    ReplyDelete
    Replies
    1. Anonymous10:22

      Interline partner works just fine for now.

      Delete
    2. Anonymous10:22

      They have interline partner. For passengers it is the same like codeshare.

      Delete
    3. Anonymous10:22

      What would help them the most on US flights is alliance membership.

      Delete
    4. Anonymous10:23

      Marek thinks differently.

      Delete
    5. Anonymous10:47

      @10.18 They wanted to but I don't think any US airline is interested.

      Delete
    6. Anonymous10:52

      Why not?

      Delete
    7. Nemjee10:59

      Because JU is too small for them to matter and they don't have someone to lobby for them. I doubt OS would have a code-share agreement with UA if it weren't for LH.

      That said, with daily flights to JFK they might just become interesting for B6. However we read on here that currently 19% of their passengers connect in JFK. If their A330 arrives full that means, on average, 50 passengers are connecting onto AA/B6.
      When you look at the size of both carriers, 50 transfers might not seem all that appealing.

      Delete
  27. Nemjee10:18

    There is also growing investment from the US in Serbia. Rivian which is from Illinois recently opened a research center in Novi Beograd where they hired roughly 200 people, mostly engineers.

    Black Rock rented five floors in Belgrade Skyline and they should be moving in soon.

    Similar cases should help in creating corporate demand (usually high yielding) between BEG and the US.

    Now the only question remains if they will stick to their existing corporate contracts with US carriers or will they start booking with JU. United is extremely committed to their corporate clients so this growing business demand might end up flying via Star Alliance hubs.

    ReplyDelete
    Replies
    1. Anonymous10:22

      These are good developments. I doubt JU will be able to take over these corporate passengers. Like you said, US airlines have very big corporate contracts which obligate these companies to use them. And I doubt anyone at JU is even paying attention to this.

      Delete
    2. Nemjee10:25

      As someone who works for a company that had a corporate account with JU, I can tell you with certainty that their program is trash and that they have no idea on how to gain clients and have even less idea on how to retain existing ones.
      I doubt much has changed but back then you couldn't even book a corporate ticket without going to their office via their call center. Welcome to 2000.

      That said, this growing investment could explain Star Alliance's improving performance in BEG.
      A friend of mine flew BEG-VIE about ten days ago on OS and there were 6 passengers in business class.

      Delete
    3. Anonymous11:35

      I feel your pain Nemjee. Maybe when they launch their new frequent flyer program they will do something about corporate program.

      Delete
    4. Anonymous11:37

      +1

      Delete
    5. Anonymous12:45

      It is definitely time to finally unveil their new frequent flyer program and start focusing on retaining their repeat customers. Cheaper in the long run. With Etihad Guest the perks currently top out at Gold, the only Platinum benefit is the gold nomination.

      Delete
    6. Nemjee16:26

      They will definitely need to think of this and I hope they somehow develop their own program which they can adjust as they please.
      Belgrade is developing quite nicely and there is more and more corporate demand. JU should find a way to ride this wave before it's too late. LH Group has become quite a force in BEG and they are extremely convenient when looking for an optimal schedule.

      Delete
    7. Boris17:29

      “ Black Rock rented five floors in Belgrade Skyline and they should be moving in soon.”

      Thats scary! LOL
      I like Air Serbia improvements but i am scared in which direction Serbia and the whole ex Yu is going with overbuilding, rentier type of economy etc

      Delete
    8. Nemjee20:33

      Well, a friend of mine who works for them told me that they are interested in investing in IT companies. I guess banks aren't too willing to go on investing so they found an opening.
      If it helps companies gain access to affordable funding then why not.

      Main issue with Belgrade is lack of office space. Right now occupancy is over 95% which isn't good.

      Delete
  28. Anonymous10:34

    Any news on YU-ARC cabin refurbishment? Will they use the same product before ORD launch?

    ReplyDelete
    Replies
    1. Anonymous10:35

      There was an article about it.
      https://www.exyuaviation.com/2023/03/air-serbia-eyes-new-long-haul-cabin.html

      Delete
    2. Anonymous10:41

      +1

      Delete
    3. Anonymous12:08

      When is it returning to service?

      Delete
  29. Anonymous11:08

    Now if they would just join OneWorld so I can earn mileage….

    ReplyDelete
    Replies
    1. Anonymous11:52

      This is my dream. I hope they will. Would be beneficial for both sides.

      Delete
  30. Anonymous11:52

    A couple of years ago these sort of route launches seemed unimaginable. Great work.

    ReplyDelete
  31. Anonymous12:08

    Once upon a time Cleveland and Los Angeles was served also by JAT, I wonder if eventually those will come back as well?

    ReplyDelete
    Replies
    1. Anonymous12:33

      Detroit as well was part of JAT's route map

      Delete
    2. Anonymous12:49

      Cleveland is, unfortunately, a shadow of itself after United closed its hub. Air Lingus is offering the last intercontinental connection.

      Delete
    3. Anonymous13:29

      Could Detroit ever return?

      Delete
    4. Anonymous15:17

      Air Serbia would really open up all of Europe from Cleveland if they chose to fly there, there would be alot of connections as Cleveland currently only has Dublin that begins in May.

      Delete
  32. Postovani Anon 09:08. Hvala Vam na ispravci. Bio sam par puta u Cikagu. Lep grad i jezero ga krasi. Vama zelim srecan put ukoliko se odlucite za Cikago... ✈😀🛫🌐✈

    ReplyDelete
  33. Anonymous12:29

    MIA could be the perfect 3rd US-destination and makes a lot of sense. Many people from ex-YU countries reside there, PLUS a huge Jewish community and wealthy Russians. It can easily be a year around service due to perfect weather conditions (OCT-APR). Also, good connectivity to CUN, MEX, PTY and the rest of the Caribbean. LAX No 4!

    ReplyDelete
  34. Anonymous12:36

    Makes sense to be OS and JU.

    ReplyDelete
  35. Anonymous12:43

    After Chicago and eventually Miami are launched don't expect more destinations to US. LAX is extremely expensive and has few slots, and other cities in US would not be profitable for Air Serbia.

    ReplyDelete
    Replies
    1. Anonymous13:06

      Although I agree with you I would really like to see Air Serbia fly to the west coast. But still 3 destinations in the US is really not bad.

      Delete
    2. IT industry is a growing force in Serbia. I could imagine San Francisco or Seattle at one distant moment.
      But Miami and Canada should come before west coast. And maybe some mid-west.

      Delete
  36. Anonymous14:49

    Miami is the next one, more Flight in Africa will be great, like Lagos or Johannesburg.

    ReplyDelete
    Replies
    1. Anonymous15:14

      Ah, finally, it's good to know you're OK and well. Was worried something happened to you, we haven't seen you in the comment section for a while. Welcome back :-)

      Delete
    2. Anonymous15:24

      Air Serbia mentioned Mombasa or Zanzibar as potential winter leisure destinations.

      Delete
    3. Anonymous16:27

      Yeah, a Great suggestions. Nairobi too.

      Delete
  37. Anonymous15:40

    More Long-Haul Flight = More Aircraft :) I hope they will buy 2 A332 this year, with Novak Djokovic tail.

    ReplyDelete
  38. ORD as well YYZ have much more potential for connecting flights to the rest of the US / Canada than MIA. I have never heard of anyone connecting via MIA to anywhere than the Caribbean or Latin America. These markets are almost non-existent for JU and they would have to rely primarily on P2P market, which is not that significant right now. If they want to capture the US market and offer better connectivity, JU should start DFW, IAH or LAX.

    ReplyDelete
  39. Anonymous16:02

    After KJFK, it’s KORD, after KORD it can be KMIA and after it can be KDFW. It’s great for AirSERBIA to make USA flights, we hope AirSERBIA will have enough Aircraft for new long-haul routes.

    ReplyDelete
    Replies
    1. Želje i pozdravi17:05

      I would like Orlando, Denver and Bozeman KBZN.

      Delete
    2. Anonymous17:53

      Belgrade-Montana ...

      Delete
  40. Nemjee16:20

    Very few connect to southern USA via MIA because Atlanta or Charlotte are better positioned for that role when flying from Europe.
    I don't see JU launching DFW, IAH or LAX in the next ten years especially since they don't cooperate with one of the large US carriers.

    MIA has some O&D demand which should help in filling those seats.

    ReplyDelete
  41. Anonymous17:15

    Why can't you book INI-ORD? WTF GUYS

    ReplyDelete
    Replies
    1. Anonymous23:30

      Are you for real?

      Delete
    2. JATBEGMEL01:08

      No flight from INI connects to ORD may be the reason why you can't book INI-ORD.

      Delete
    3. Anonymous08:15

      JFK neither.

      Delete
    4. JATBEGMEL15:48

      INI-JFK-INI transfers via BEG work only once a week on different days depending if the sector is outbound or inbound.

      Delete
  42. Anonymous19:45

    Their A330s are capable of reaching Perth. They should start non-stop flights to Australia and be the first European airline to do so :)

    ReplyDelete
  43. Anonymous00:19

    We are still missing and therefore waiting for Anchorage, Salt Lake City and Edmonton!

    ReplyDelete
  44. I still ponder the idea of Alaska Airlines as a codeshare partner. It would make sense. Seattle on the West Coast could be a way to go if supported on the other side. All of my friends from IT business who emigrated to US, settled around Seattle. And not only them.

    ReplyDelete

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