Korea’s T’Way Air lifts off for Zagreb


Seasonal summer flights between Seoul and Zagreb resumed this morning following an almost five-year hiatus with low cost carrier T’Way Air inaugurating services between the two cities with a load factor of 97%. It marks the first time a budget airline has maintained long-haul operations to the region. The 347-seat Airbus A330-300 aircraft, featuring twelve seats in business class and the remaining 335 in economy, will run the service three times per week. The flights include a technical stop in Bishkek in Kyrgyzstan on the outbound leg due to the range of the aircraft and the need to avoid Russian airspace. Seats between Seoul and Bishkek are not sold on this flight.

The service is primarily aimed at South Korean tourists booking through local tour operators, although individual tickets can also be purchased online. Travel agents have warned the flights are too expensive and the stop in Bishkek, along with the low cost product, make it a difficult sell to consumers. “I am worried because sales are lower than expected, not only in May but also after June. Travel agencies participating in hard block space agreements [purchase of seats in bulk by tour operators regardless of whether they are sold or not] are now focusing on attracting customers by offering flash discounts for nearby departure dates”, a South Korean tour operator told the specialsed Korean "Travis" portal. They added, “In the case of Croatia, most tour operator include two to three nearby countries in their packages, so it is not necessarily about going in or out of Zagreb. There are many transfer options with little price difference. However, it has been difficult to secure seats for tour groups on flights to Europe since Covid-19, and we decided that participating in the Zagreb hard block space agreement would be advantageous for other European destinations in the future, so we decided to purchase seats even if it was a bit unreasonable There is still a lack of awareness about this route so the airline needs to promote it".


On the other hand, the Uniline Group, Croatia’s leading destination management company, is confident in the route’s success. Representatives from the company recently spent two weeks in South Korea and China and have held talks with T’Way Air. “This significant success is the result of many years of discussions, investments in market development and excellent relations between the Uniline Group, the Croatian embassies in China and South Korea, the Ministry for Tourism and Sport and the Croatian Tourist Board with our Asian partners”, Uniline said. In preparation for the new service, T’Way Air recently named Tamex as its General Sales Agent in Croatia. Tamex has confirmed it will sell cargo capacity on the new route.


Due to the journey time, lasting fifteen hours and twenty minutes on the outbound and ten hours and 55 minutes on the inbound, the onboard service will somewhat differ from the majority of T’Way’s other flights. All passengers will enjoy two complimentary meals - beef and mushroom porridge, as well as a sausage and egg brunch. Business class passengers are offered complimentary checked-in luggage amounting to forty kilograms, two carry-on bags and an angled seat. Baggage allowance for economy class passengers varies based on fare type but is complementary. Seat selection is offered as an ancillary service during the booking process. While there is no in-flight entertainment, economy class seats have USB ports, while business class seats have power outlets.



Comments

  1. Anonymous09:00

    Bravo Hrvatska!

    ReplyDelete
    Replies
    1. Anonymous12:30

      Congratulations and good luck!!

      Delete
  2. Anonymous09:00

    Congratulations and good luck

    ReplyDelete
  3. Anonymous09:01

    Load is very good for inaugural flight

    ReplyDelete
    Replies
    1. Anonymous09:30

      I've never seen 97% on an inaugural flight before

      Delete
    2. Anonymous10:17

      Unfortunately, they didn't sell tickets for ZAG-ICN for the first flight. Don't know why.

      Delete
    3. Anonymous10:34

      I think I know

      Delete
    4. Anonymous11:24

      Care to share an 10:34?

      Delete
    5. Anonymous11:53

      Nobody would buy any ticket

      Delete
    6. Anonymous13:27

      No. It's Because there is no crew to operate the return and it's easier to operate a ferry flight instead.

      Delete
    7. Anonymous16:13

      So who's flying the plane back to Seoul?

      Delete
    8. Anonymous06:54

      They sent DHC earlier to ZAG

      Delete
    9. Anonymous09:57

      On the way back they only need 2 pilots, but zero FAs instead of 9 or 10.

      Delete
  4. Anonymous09:02

    Good luck but what the tour operator said is a bit concerning.

    ReplyDelete
    Replies
    1. Anonymous09:09

      I would say it is quite concerning, not only a bit.

      Delete
  5. Anonymous09:02

    Mixed feelings avout this one from everyone it seems.

    I hope it gets better when they get those A332s.

    ReplyDelete
  6. Anonymous09:04

    It would be better if it was Korean and nonstop. But better something than nothing.

    ReplyDelete
  7. Anonymous09:05

    Are any Croatian tour operators involved?

    ReplyDelete
    Replies
    1. Anonymous09:30

      I don't think anyone in Croatia (other than aviation enthusiasts) has ever heard of T'Way Air or knows this route has started today.

      Delete
    2. Anonymous09:47

      Uniline is a tourism services provider that is participating in the route

      Delete
  8. Anonymous09:06

    Will the T'Way A330 be in ZAG at the same time as the Air Transat A330 on any of the days?

    ReplyDelete
  9. Anonymous09:09

    Now waiting for Emirates to come back

    ReplyDelete
    Replies
    1. Anonymous09:15

      That actually wouldn't be good for T'Way.

      Delete
    2. Anonymous09:35

      It won't happen.

      Delete
    3. Anonymous09:49

      Emirates is satisfied with Flydubai no? They codeshare, after all

      Delete
    4. Anonymous09:55

      It may happen they return as more A350s arrive and when the B787s arrive. We will see.

      Delete
    5. Anonymous10:02

      Just waiting on OU to do something exciting lol

      Delete
    6. Anonymous10:08

      They already said they will just look at Europe for potential new routes with A220, so unfortunately no DXB for them.

      Delete
    7. Anonymous01:05

      @Anonymous09:09

      Perhaps when A350s enter service, A 350s are configured with 312 seats, ideal for Zagreb, with daily flights to Zagreb, occupancy rate would be in high 90s. Emirates flew 98500 passengers to Zagreb in 2019, last year before covid, and even then it didn't flew in January February, March and November, if flew in December, but only 2nd half. So based on this, in 2019, Emirates had around 220 flight operations to Zagreb. If Emirates replicated same result in 2027, when I expect Emirates will be flying again to Zagreb, it'll be a very good result. Previously Emirates flew B777 300ER on the route with 354-365 seats, slight overkill for Zagreb at the time, A 350 is much better machine for Zagreb and it'll be easier to fill and maintain high lf.

      Korean Air, Air Canada and few others will also return to Zagreb, matter of time, only thing with Air Canada, they'll most likely use their smaller aircraft now that they've ordered 50 A321 XLRs.

      Delete
    8. Anonymous06:58

      Anon 01:05 Don't get it why you are you waisting time here and not applying for CEO/CFO job at major airline?

      Delete
  10. Anonymous09:11

    T'Way is new at European flights (this is their first one) and are using ZAG as a guinea pig so to speak to test the waters before several new routes. There will be some teething problems for sure but I hope it works out.

    ReplyDelete
    Replies
    1. Anonymous09:36

      It's clearly working for them

      Delete
    2. Anonymous09:39

      Well I'm not so sure. Read what the tour operator says and it actually makes sense.

      Delete
  11. Anonymous09:11

    The fares should have been lower, especially considering the inconvenient stop in Bishkek.

    ReplyDelete
    Replies
    1. Anonymous09:22

      True. Lufthansa is cheaper.

      Delete
    2. Anonymous09:23

      One way tickets from Zagreb are just 270 euros during the first few weeks. And that's without any stop. But they are expensive from ICN.

      Delete
    3. Anonymous09:50

      Ye the pricing is definitely not good for Croats at least. Maybe it'd be worth taking the flight on some of the last rotations where there are fewer outbound tourists, hence lower prices

      Delete
    4. Anonymous06:59

      Croats are not flying anyways....

      Delete
    5. Anonymous09:30

      Slovenes can take it 😂

      Delete
  12. Anonymous09:15

    Will there be some welcome ceremony in Zagreb?

    ReplyDelete
    Replies
    1. Anonymous09:16

      Yes, the Croatian ambassador from Korea will be there.

      Delete
    2. Anonymous10:19

      There will be water cannon salute for sure.

      Delete
  13. Anonymous09:21

    It's good to see the airport is working on long haul routes. Wish them succsess.

    ReplyDelete
  14. Anonymous09:23

    Hope we get a trip report from this flight one day :D

    ReplyDelete
  15. Anonymous09:24

    Hope the route eventually becomes year round

    ReplyDelete
    Replies
    1. Anonymous09:29

      If Korean could not make it year round, I somehow doubt T'Way will.

      Delete
    2. Anonymous09:34

      They obviously stuggle to sell tickets after June in summer season so talking about winter season is really way too much.

      Delete
  16. Anonymous09:28

    Wonder if LJU Japan charters in the future will be hurt

    ReplyDelete
    Replies
    1. Anonymous09:30

      Why would it be hurt by a route catering exclusively for South Korean tourists who are buying tickets through tour operators?

      Delete
    2. Anonymous09:31

      When was the last time Ljubljana even had Japan charters?

      Delete
    3. Anonymous09:44

      Some of us have good memory...

      https://www.exyuaviation.com/p/ana-to-run-ljubljana-charters.html

      Delete
    4. Anonymous09:46

      2016....

      Delete
    5. Anonymous09:49

      There were also charters in 2018 and 19
      https://www.exyuaviation.com/2019/08/ana-returning-to-ljubljana-and-dubrovnik.html

      Delete
    6. Anonymous09:50

      Answered your question with facts :)

      Delete
    7. Anonymous09:51

      LJU had the B777 and B787 until covid and there were plans for a scheduled service between Tokyo and Ljubljana by ANA before Adria collapse and the covid disaster

      Delete
  17. Anonymous09:31

    How long would the flight be if they could overfly Russia?

    ReplyDelete
    Replies
    1. Anonymous09:35

      KE had it scheduled at 12.15 from Seoul and 11 hour from Zagreb.

      Delete
    2. Anonymous19:09

      They can overfly Russia whenever they want.
      Actually nobody banned them from flying there.
      It is a self imposed boycott.

      Delete
    3. Anonymous06:39

      No they can't fly as Russia makes every western airline pay to use their airspace and they surely wouldn't like airlines to fly through it

      Delete
  18. Anonymous09:48

    Most of the tour packages in Korea that include these flights include also visit to Slovenia and Bos&Herz :)

    ReplyDelete
    Replies
    1. Anonymous09:55

      Beautiful Croatia.

      Delete
    2. Anonymous18:14

      They might, in the form of day trips, but the destination is still Zagreb, Croatia.

      Delete
  19. Anonymous09:55

    Very good addition

    ReplyDelete
  20. Anonymous09:56

    Finally. These T'way flight have been a long time in the making.

    ReplyDelete
    Replies
    1. Anonymous10:10

      +1 they have been talking about them for 5 years.

      Delete
  21. Anonymous10:09

    They have started their descent into Bishkek

    ReplyDelete
    Replies
    1. Anonymous10:09

      Do passengers get off the plane in Bishkek?

      Delete
    2. Anonymous10:10

      It was reported here last time that they don't get off the plane. It's just quick refueling.

      Delete
    3. Anonymous10:11

      They are getting A330-200s from Korean. Maybe they will deploy it in the future to ZAG so they can skip this stop, since the -200s have the range.

      Delete
    4. Anonymous10:11

      The -200s have all been scheduled for their flights to Western Europe so I don't think we will see them in Zagreb for the time being.

      Delete
  22. Anonymous10:09

    https://www.flightradar24.com/TWB505/353cb9aa

    ReplyDelete
    Replies
    1. Anonymous10:30

      A bit odd routing after departure.

      Delete
    2. Anonymous10:32

      It is common. There are some restrictions in Chinese airspace in that area.

      Delete
  23. Anonymous10:12

    12 hours in cramped seats without screens! What a torture.

    ReplyDelete
    Replies
    1. Anonymous10:18

      At least there is "beef and mushroom porridge, as well as a sausage and egg brunch". :D

      Delete
    2. Anonymous10:18

      And they got rid of one of the toilets to cram in the seats. So it's usually a long wait for the WC.

      Delete
    3. Anonymous10:52

      Terrible.

      Delete
  24. Anonymous10:20

    Was Zagreb one of the routes they were offered to operate because of the Korean-Asiana merger or it is independent of that.

    ReplyDelete
    Replies
    1. Anonymous10:23

      No ZAG is not part of that package. But all the other European routes they will launch in the next few months are.

      Delete
    2. Anonymous10:24

      They announced ZAG originally for 2020 so it's unrelated.

      Delete
    3. Anonymous01:18

      Korean will be back in Zagreb, just I don't see it happening soon, Russian air space is closed, so there are issues there.

      Delete
    4. Anonymous08:25

      Korean won't be back due to competition restrictions with Asiana.

      Delete
  25. Anonymous10:28

    Excellent, another wide-body operator at ZAG

    ReplyDelete
  26. Anonymous10:35

    Just landed in Bishkek

    ReplyDelete
    Replies
    1. Anonymous12:18

      And it is still there. Must be lovely for passengers to sit for 2 hours in Biskek.

      Delete
    2. Anonymous18:16

      Well, I'm sure they knew what was in store for them and still decided to buy that ticket!

      Delete
  27. Anonymous10:45

    Good news of course, but the name, the brand and logo of this airline are just so weird.

    ReplyDelete
  28. Anonymous10:47

    Although the passengers would prefer to fly with an A330-200 without a fuel stop, the airport should prefer to see an A330-300 due to 50% more passenger capacity (ultimately more revenue for the airport). If this fuel stop won't cause any passenger loss and the flights continue to operate with these loads, then ZAG will be the winner of T'way's European expansion.

    Croatia's brand value is very strong in Korea (thanks to some Korean TV shows a decade ago), therefore it may compensate the tech stop's deterrence effect.

    ReplyDelete
    Replies
    1. Anonymous10:51

      Croatia's brand value was strong in Korea, now nobody remembers it anymore.

      Delete
    2. Anonymous13:55

      1051, hence the flights.

      Delete
  29. Anonymous11:01

    OU should look into codesharing with them

    ReplyDelete
  30. Slav.Man11:15

    Great that the route is launched. great for Croatia and tourism of the region. Hope it will eventually turn into year round flights.

    ReplyDelete
  31. Anonymous13:42

    Took off from Bishkek to Zagreb

    ReplyDelete
  32. Anonymous15:11

    I asked selfcalled Analiticar how is possible that one EU capital's airport would be closed for 3 hours yesterday, due to fog in 21st century, but he didn't publish my question, nor his answer. No problems, all good there...

    ReplyDelete
    Replies
    1. Anonymous15:38

      Every criticism and mention of published errors are not approved on that website. Readers who try to post corrections are now aware that censorship is used to project fake image of professional aviation website and to protect from failures, errors, lack of knowledge, political motivation behind articles and general rejection by airlines. No respectable airline wants to invite him to press conferences, give interviews to or be associated in any way.

      Delete
    2. Anonymous18:17

      Selfcalled is not a word in English.

      Delete
    3. Anonymous18:22

      Self-named, self-styled, self-proclaimed. Not hard to understand.

      Delete
    4. Anonymous18:46

      Wonder what would happened if the airport was closed today in the time of TWay first arrival??

      Delete
    5. Anonymous18:54

      1822, it's not about understanding, it's about using real words and not made up ones.

      Delete
    6. Anonymous18:55

      And once his "exclusive" news turn to be fake and result of his mistake, instead to admit mistake and they happen to everyone, he produces few other articles justifying hi mistake.

      But, he's smart.... He post some crap, we go there and read, comment or try to, he keeps on repeating his nonsense., creates some fake profiles for the comments glorifying himself. But his website keeps on getting visitors and comments and money keeps on coming to his pocket.

      Delete
  33. Anonymous15:19

    After visiting Zagreb and Ljubljana or Bled, what interesting sites are tourists taken to on those packaged tours in Bosnia?

    ReplyDelete
    Replies
    1. Anonymous15:20

      Mostar used to be popular with Korean tour groups before Covid.

      Delete
  34. Anonymous18:42

    Seems like plane is arriving some half an hour late in ZAG.

    ReplyDelete
  35. Anonymous19:21

    So Koreans only tour Croatia,Slovenia and Bosnia.
    That doesnt sound good for JUs plans of flying a widebody to Seoul.
    Or maybe Koreans are interested in something new and out of the box.
    Who really knows?

    ReplyDelete
    Replies
    1. Anonymous21:42

      "That doesnt sound good for JU"

      LOL it's you again

      Delete

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